Kristie Smith
Cortland,OH
Summary
Highly organized and efficient assistant, with a proven track record of providing administrative support in a fast-paced office environment. Skilled and managing calendars, coordinating meetings, and handling confidential information.
Overview
16
16
years of professional experience
Work History
Account Manager Assistant
Liberty Steel Industries
Lordstown OH
12.2021 - 04.2024
- Collaborated with account manager to develop and implement strategic client plans.
- Managed client, communication and resolved issues to maintain customer satisfaction.
- Assisted with sales forecasting and performance and analysis to drive revenue growth.
- Assisted in coordinating domestic and international shipments for timely delivery delivery.
- Processed shipping documentation and maintained accurate records for tracking purposes.
- Collaborated with warehouse staff to ensure proper packaging and handling of products
- Communicated with car carriers and freight to arrange cost-effective shipping solutions.
Lead Label Set-up
HC Companies
Middlefield, OH
01.2018 - 12.2021
- Collaborated with team members to ensure smooth workflow and timely completion of tasks.
- Maintained clean and organized tool sets for production runs.
- Enhanced workplace safety by performing equipment inspections and adhering to proper procedures.
- Improved production efficiency by setting up and maintaining machinery for optimal performance.
- Trained staff in correct use and care of high-value production equipment.
- Contributed to continuous improvement initiatives by suggesting process improvements based on observations and experience.
- Implemented preventative maintenance programs to extend the life of equipment and reduce repair costs.
- Optimized productivity by adjusting machine settings to meet specific job requirements.
Plastic Extrusion Operator
Flambeau
Middlefield, OH
09.2015 - 01.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Waitress
Brothers Pizza
Warren, OH
02.2008 - 01.2015
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Human Resources - Human Resources Development
South University
Savannah, GADiploma - Basic
Harding High School
Warren, OH06.2005
Skills
- Strategic Thinking
- Account planning
- Sales Support
- Performance Tracking
- Data Interpretation
- Accounts Receivable
- Microsoft Excel
- Account Servicing
Timeline
Account Manager Assistant
Liberty Steel Industries
12.2021 - 04.2024
Lead Label Set-up
HC Companies
01.2018 - 12.2021
Plastic Extrusion Operator
Flambeau
09.2015 - 01.2018
Waitress
Brothers Pizza
02.2008 - 01.2015
Human Resources - Human Resources Development
South University
Diploma - Basic
Harding High School