Kristie Smith
Heavener,OK
Summary
Dynamic Pharmacy Technician/Clerk with a proven track record at Choctaw Nation of Oklahoma, enhancing pharmacy operations through meticulous workflow optimization and robust problem-solving skills. Excelled in team collaboration and patient service, significantly boosting customer loyalty. Expert in confidentiality, HIPAA standards, and inventory management, ensuring accuracy and efficiency in all tasks.
Overview
9
9
years of professional experience
Work History
Pharmacy Technician / Clerk
Choctaw Nation of Oklahoma
06.2015 - Current
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Entered and processed patients' prescriptions into internal system.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured and compounded medications following standard procedures.
- Collected co-payments or full payments from customers.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
Education
High School Diploma - General Studies
Heavener High
Heavener, OK05.1991
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Answering customer questions
Timeline
Pharmacy Technician / Clerk
Choctaw Nation of Oklahoma
06.2015 - Current
High School Diploma - General Studies
Heavener High
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