Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Work Preference
Additional Information
Timeline
Server
Kris Smith

Kris Smith

Decatur

Summary

Hard working and passionate, Reliable and Trustworthy. Very Ambitious. Motivated. Talented, Caring, Team Player, Dependable and dedicated professional with exceptional customer service skills. Proven ability to enhance guest satisfaction through personalized service and efficient multitasking. Proficient in cash handling and POS operations, consistently achieving high standards in fast-paced environments while fostering positive guest interactions.

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Server

Longhorn Steakhouse
02.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Delivery Driver

Fed Ex Ground
10.2023 - 06.2024
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.

Server

Raffertys
06.2022 - 11.2023
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.

Floor Picker

Ollie's Distribution Center
07.2021 - 05.2022
  • Worked fast to meet assigned daily picking quotas.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
  • Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
  • Kept accurate records of picked items to assist in inventory control and tracking.
  • Utilized equipment such as pallet jacks, forklifts, and reach trucks proficiently, speeding up the picking process without compromising safety standards.

Assistant Store Manager

Taco Bell
10.2019 - 04.2022
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.

Server

Noble Fin
01.2018 - 06.2020
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

Eastside High
Covington, GA
05-2004

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Cleanliness standards
  • High volume dining
  • Order accuracy
  • Bartending
  • Table bussing
  • Point of sale (POS) system operations
  • Positive guest interactions
  • Dining customer service

Languages

English
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart Time

Additional Information

i am also into the Filming and Modeling Industry. I've done a few projects and I'm looking to expand eventually.

Timeline

Server

Longhorn Steakhouse
02.2025 - Current

Delivery Driver

Fed Ex Ground
10.2023 - 06.2024

Server

Raffertys
06.2022 - 11.2023

Floor Picker

Ollie's Distribution Center
07.2021 - 05.2022

Assistant Store Manager

Taco Bell
10.2019 - 04.2022

Server

Noble Fin
01.2018 - 06.2020

Eastside High