Able to organize and prioritize tasks effectively while working independently as well as in a team environment
Strong diligence with exceptional problem-solving abilities
Excellent verbal and written communication skills
Excellent customer service skills
Consistently meets goals
Overview
19
19
years of professional experience
Work History
Fashion Merchandiser
Walmart
Oxford
02.2025 - Current
Analyzed market trends to inform product selection and merchandising strategies.
Collaborated with vendors to negotiate pricing and secure inventory for promotions.
Developed visual merchandising displays to enhance customer engagement and experience.
Stocking Associate Overnight
Walmart
Jacksonville
12.2023 - 01.2025
Reset merchandise throughout the assigned section to keep the area organized so the new stock can be added properly.
Remove products from boxes and place merchandise on shelves according to the merchandising guidelines.
Pick up trash and boxes from the sales floor.
Return overstock items and pallets to the backroom.
Zone assigned area while paying attention to detail.
MD Capital Advisors
07.2021 - 01.2025
Contact patients and medical insurance companies for payments.
Organize payment plans for patients that cannot afford full balance.
Listen and have compassion for each patient.
Investigate balance to be sure the insurance companies paid correctly.
Take credit card payments over the phone and email receipts.
Call insurance companies and have them reprocess claims that have been processed incorrectly.
(Formally Blackstone Billing)
Accounts Receivable Specialist
Blackstone Billing
08.2021 - 05.2024
Dispute denied medical insurance claims, correct medical insurance claims and rebill, fax medical records to insurance companies when needed for claims processing, update physicians information with insurance companies as needed, make payment arrangements for patients with balances, post patient payments, use spreadsheets to communicate with insurance payment posters, excellent oral and written communication skills with insurance representatives and patients.
Remodel Team
Walmart
07.2023 - 12.2023
Assist with taking down fixtures, building new fixtures, resetting modules, flexing shelves, printing new price labels, moving shelves from one part of the store to make room for new ones to be built following all safety precautions.
Making new shelves while following the modes that had been assigned to us.
Cleaning the work area throughout the shift to ensure our safety and the safety of others around us.
Completing our task in a timely manner while maintaining a positive attitude.
Cleaning our entire area at the end of the work shift to get the store back to its original state so it could be ready for customers and other employees for the next shift.
Shift Manager
CVS
03.2023 - 06.2023
Oversee the operations of the sales floor and sales associate's while ensuring the store runs smoothly.
Scanning and stocking shelves with weekly delivered freight, while maintaining accuracy using a handheld scanner.
Unloading freight when delivered to stock room and organizing it.
Changing sale prices and adding the latest items to the shelves.
Implementing new planograms and cleaning display shelves.
Organizing and facing stock on shelves.
Assisting the pharmacy with customer check out when needed.
Overseeing all customer complaints during a shift.
Excellent customer service skills and leadership skills.
Responsible for all store closing procedures including deposits for all departments.
ER Registration Representative
Cartersville Medical Center
11.2017 - 05.2020
Responsible for emergency room patient registration/check-in, including data entry of patient demographic information, collecting/entering insurance information, accepting co-pays, and assisting with non-insured patient payments.
Patient Registration Associate
Marietta Dermatology Associates
01.2007 - 05.2011
Responsible for all aspects of patient registration including scheduling appointments, patient registration, assisting with completion of patient intake forms, gathering insurance information and data entry of patient demographics utilizing electronic medical record system.