
Dynamic professional with a proven track record at TIAA-CREF, excelling in retirement planning and client relationship management. A resourceful problem solver and effective communicator, I have enhanced customer satisfaction and increased referrals through personalized service. As a self-starter with many years of managing a busy household and a jewelry business, as well as substitute teaching, I’m great at jumping in feet first, quickly identifying needs or problems, and resolving them myself before they get out of hand.
05
—efficient multi-tasker
—strong communicator (written and verbal)
—active listener
—resourceful problem solver
—self-starter
—experienced in remote work/self-management
—excellent customer service skills
—fast learner
— effective at gathering and synthesizing data from multiple sources
—great at diffusing tension and fostering positivity