Kristie Wilbur
Sayre,PA
Summary
Relocated to enhance work-life balance while seeking to leverage extensive expertise in manufacturing, fabrication, scheduling, and planning. Proven track record of optimizing production processes and improving operational efficiency. Strong ability to manage complex projects and meet tight deadlines. Ready to contribute to team success with a results-driven approach.
Overview
12
12
years of professional experience
Work History
Fabrication Scheduling and Planning Supervisor
Victaulic
06.2017 - 09.2025
- Supervise the scheduling and planning of catalog team
- Scheduling and monitor all fabrication jobs
- Travel to fabrication facilities to supervise and manage in person
- Mentored and supported many different level department employees to create strong workplace culture.
- Developed and maintained strong relationships with stakeholders, ensuring clear communication of expectations and progress updates.
- Evaluated potential risks during project planning stages, implementing mitigation strategies as necessary to minimize impact on overall timelines or budgets.
- Assisted upper management in making informed decisions by providing accurate status reports on ongoing projects.
- Led cross-functional teams in the execution of high-priority projects, ensuring seamless collaboration between departments.
- Identified opportunities for process improvements by conducting thorough reviews of existing systems and procedures.
Live Chat Supervisor
Victaulic
Easton, PA
03.2019 - 10.2023
- Scheduling AE and CC agents
- Running monthly metrics
- Running bi-monthly transcript reports
- Maintain all process improvements including bad ratings and missed chats
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence.
Customer Satisfaction Coordinator
Victaulic
Easton, PA
06.2018 - 10.2023
- Expediting customer orders
- Global search for material
- ATO orders to meet customer deadlines
- Maintain expedited files/orders
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Managed vendor relationships to secure best quality of services and products for organizational needs.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
Manufacturing Production Planner
Victaulic
Easton, PA
06.2017 - 06.2018
- Schedule and maintain orders for machines
- Ordering components to ensure completion of required jobs
- Maintaining inventory and verifying supply
- Setting up new part codes
- Developed production schedules according to deadlines for existing orders and sales forecasting.
- Coordinated material procurement efforts, ensuring on-time availability of components for uninterrupted production cycles.
- Worked directly with production personnel to resolve production scheduling issues and conflicts.
- Developed, released and monitored daily schedules to foster on-time completion of finished products.
- Managed change requests effectively, balancing priorities while minimizing disruptions to ongoing operations.
- Engaged in both long and short-term project planning, strategizing for on-time, high-quality deliverables.
- Customized SAP production planning and detailed scheduling tools to support factory production initiatives.
Testing Lab Supervisor
Proctor & Gamble
Mehoopany, PA
05.2013 - 05.2016
- Reduced turnaround time for test results by optimizing workflows and laboratory procedures.
- Mentored junior staff members to foster professional growth, skill development, and career advancement opportunities within the organization.
- Maintained equipment and facilities in good working order.
- Facilitated troubleshooting efforts during unexpected challenges or crises while maintaining composure under pressure.
- Maintained compliance with regulatory requirements by staying current on industry standards and updating policies accordingly.
- Improved staff competency through continuous training programs and performance evaluations.
- Created quality control reports on monthly basis.
Education
Diploma -
Victaulic Leadership Essentials
Easton, PA04.2024
High School -
Thomas A Edison Jr/sr High School
Elmira Heights, NY06.2001
University of Phoenix - accounting
University of Phoenix
Phoenix, AZSkills
- Order management system
- Cross-functional collaboration
- Stakeholder engagement
- Delegation
- Budget development
- Plan review
- Submittal preparation
- Research methods
- Production scheduling
- Leadership
- Safety regulations
- AS400
- Assemble-to-order (ATO) strategy implementation
- MRP
- Mendix
- Descriptive statistics
- Component installation
- Microsoft Outlook
- Policy & process development
- Excel data analysis
- Capacity requirements planning (CRP)
- Inventory control
- Computer skills
- FIFO
- Demand planning
- Inventory management
- Production planning
- Math
- Product management
- Forklift
- Warehouse management system
- Change management
- Detail-oriented
- Vendor management
- Productivity software
- Microsoft Excel
- Time management
- Excellent communication
- SAP
- Order fulfillment
- Multitasking Abilities
- Purchasing
- Demand forecasting for production planning
- Managing production or assembly teams
- Pivot tables
- Routine inspections
- QlikView/QlikSense
- Process improvement
- Labeling
- Lean manufacturing
- Analysis skills
- Supply chain management
- Lean
- SAP Supply Chain Management
- Visual inspection for quality control
- FDA regulations
- Accounting
- Just-in-Time
- Scheduling coordination
- Manufacturing
- Microsoft
- Quality standards in production
- Management/Production Planning
- Outdoor work
- Kanban
- Data visualization
- Hybrid supply chain strategy implementation
- Reliability
- Equipment calibration
- Time Series Analysis
- Computer operation
- Microsoft Office
- Supply chain
- Packaging
- ERP
- Self motivation
- Team management
- Purchasing/Inventory
- Make-to-order (MTO) strategy implementation
- Production inventory management
- Warehouse experience
- Implementing lean manufacturing processes
- ISO standards
- Capacity planning
- Safety stock calculation
- SAP ERP
- Materials management in logistics
- Budget preparation
- Document control
- Permitting coordination
- Regulatory compliance
- Risk assessment
- Data gathering and documentation
- Fundraising expertise
- Professionalism
- Interpersonal skills
- Record data
- Material requirement planning
- Documentation skills
- Safety regulations compliance
- Workflow coordination
- Hospitality and accommodation
- Material resource planning
- Cost control
- Statistical analysis
- File maintenance
Timeline
Live Chat Supervisor
Victaulic
03.2019 - 10.2023
Customer Satisfaction Coordinator
Victaulic
06.2018 - 10.2023
Fabrication Scheduling and Planning Supervisor
Victaulic
06.2017 - 09.2025
Manufacturing Production Planner
Victaulic
06.2017 - 06.2018
Testing Lab Supervisor
Proctor & Gamble
05.2013 - 05.2016
Diploma -
Victaulic Leadership Essentials
High School -
Thomas A Edison Jr/sr High School
University of Phoenix - accounting
University of Phoenix