Driven and dynamic professional with a proven track record in customer service and team leadership, honed across roles at Miami Dade County Parks and McDonald's. Excelled in developing educational programs and enhancing guest experiences, demonstrating exceptional communication skills and a fast-learning ability. Achieved significant improvements in program participation and customer satisfaction.
Depending on area of assignment:
Assists in leading and monitoring summer camp activities and functions for children ages 5 through 18.
Assists with developing and implementing summer camp activities and programs.
Develops and teaches educational programs for various age groups at assigned facility.
Responsible for the care of children/adults in recreation programs they are assigned to.
Enforces safety and operating procedures including compliance with health, safety and building codes; enforces by informing general public participants.
Completes accident reports as required by policy.
Distributes and collects equipment for games and activities.
Assist in instructing various recreation programs.
Ensures that equipment and materials are clean, safe and in proper working condition; reports any damaged and unsafe equipment or required maintenance to the supervisor or his/her designee.
Performs related clerical work including, but not limited to, copying, answering telephones, providing information on center activities and recording center attendance.
Greet guest in a warm and welcoming manner.
Providing friendly and respectful customer service.
Conducts the cash register sales
Prepare and serve food and drinks
Keep stand and building clean and stocked
Practice safe food handling techniques
Expedite online orders and pick up orders
Restock work area and inventory control
Clean and sanitize food equipment after use
Communicate product or equipment needs to supervisors
Maintain a positive work environment.
Good written and verbal communication and computer skills.
Train co workers if needed
On call position
Event duties to include welcoming and assisting guests, emptying trash, maintaining venue cleanliness, event set up and brake down of table, chairs, etc...... dusting, sweeping, wiping off equipment.