Kristin Allmon
Denton,NC
Summary
I am orderly and committed, offering solid skills in customer relations and resilience to handle the challenges of fast-paced environments. I bring a detail-oriented and decisive nature with sound judgment, good multitasking abilities, and self-motivation. I am comfortable working alone or with teams to accomplish tasks on time and with accuracy.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Baptist Children's Homes of North Carolina
Thomasville, NC
10.2023 - Current
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Created travel arrangements for senior managers according to their requirements.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Conducted research online utilizing search engines such as Google or Yahoo!.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Assisted Project Managers in preparing project plans and schedules, tracking progress, and reporting results.
- Developed and maintained project documentation such as meeting minutes, action items lists, status reports, and change requests.
- Coordinated with stakeholders to ensure timely completion of tasks and deliverables.
- Conducted research for projects, identified potential risks and issues, and provided solutions to mitigate them.
- Provided administrative support including scheduling meetings, coordinating travel arrangements, managing calendars, ordering supplies.
- Tracked the progress of projects by creating dashboards using various software applications such as Microsoft Excel or Power BI.
- Assisted Project Managers in developing presentations for team meetings or client reviews.
- Identified opportunities for process improvement within existing project management systems and procedures.
- Prepared materials needed for workshops or training sessions related to project management topics.
- Organized events such as team building activities or offsite meetings related to ongoing projects.
Barista Manager
Baptist Children's Homes of North Carolina
Thomasville, NC
10.2022 - 10.2023
- Managed barista staff, ensuring proper training and scheduling.
- Created and implemented operational procedures for the barista team to ensure customer satisfaction.
- Provided feedback on baristas' performance, developed action plans to improve quality of service.
- Monitored inventory levels, ordered supplies as needed and managed budgets for coffee shop operations.
- Assisted with customer inquiries, complaints, and handled escalated issues in a professional manner.
- Developed new ideas to increase sales and customer loyalty through promotions or special events.
- Maintained records of daily transactions and prepared reports for management review.
- Ensured compliance with food safety standards, health regulations and sanitation requirements.
- Recruited, hired, trained and supervised baristas to ensure adherence to company policies and procedures.
- Conducted regular meetings with staff members to discuss progress towards goals or address issues.
- Analyzed product trends to determine purchasing needs based on seasonality or customer preferences.
- Performed administrative tasks such as payroll processing, employee scheduling, budgeting or tracking expenses.
- Collaborated with other departments within the organization to coordinate activities that would benefit the overall business objectives.
- Researched competitive market data to identify opportunities for improvement in product offerings or services provided.
- Organized promotional events designed to draw customers into the store by offering discounts or free samples of products.
- Participated in community outreach initiatives such as hosting fundraisers at the store location or sponsoring local charities.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Established and adjusted ordering parameters to manage inventory.
- Arranged merchandise and built eye-catching displays to increase sales.
- Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
- Supported store manager with recruiting, interviewing and hiring baristas.
- Gave samples of popular coffee and tea blends to create sales opportunities.
- Checked temperatures of freezers, refrigerators and heating equipment.
- Hosted coffee and tea tastings to showcase seasonal items and boost sales opportunities.
- Greeted guests with pleasant smile and superior customer service.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Retail Manager/Barista
Caraway Conference Center And Camps
Asheboro, NC
09.2021 - 08.2022
- Managed daily operations of the store, including opening and closing procedures.
- Developed strategies for increasing sales and improving customer service.
- Implemented new policies and procedures to improve efficiency.
- Analyzed financial data to identify areas of improvement for profitability.
- Hired, trained, mentored, and evaluated staff members on a regular basis.
- Conducted inventory management activities such as receiving shipments and maintaining stock levels.
- Organized promotional events to increase brand awareness and drive sales growth.
- Maintained cleanliness standards throughout the store by delegating tasks to staff members.
- Negotiated contracts with vendors for supplies, products, and services.
- Oversaw all aspects of merchandising within the store including product placement and display design.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Staged merchandise and stocked sales floor to stimulate impulse sales.
- Managed visual merchandising, maintaining standards and elevating customer experience.
- Maintained store staff by recruiting, orienting and training employees.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delegated work to staff, setting priorities and goals.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Placed orders with suppliers for delivery of products required for daily operations.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained calm demeanor during high-volume periods and special events.
Camp Counselor
Caraway Conference Center And Camps
Asheboro, NC
05.2020 - 08.2020
- Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Developed individualized behavior management plans for campers with special needs.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
- Created an environment conducive to learning by implementing positive reinforcement strategies.
- Maintained accurate records including daily attendance logs, incident reports, and medical forms.
- Promoted team building exercises such as trust falls, scavenger hunts, and ropes courses.
- Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
- Collaborated with fellow counselors in planning fun evening events such as movie nights or talent shows.
- Led nightly devotional services for spiritual growth opportunities for all campers.
- Acted as ambassador for camp to families by communicating about camper's experience.
- Met with staff to discuss rules, regulations and work-related problems.
Retail Support Specialist
Grapevine Clothing
Burnsville, NC
04.2019 - 04.2020
- Maintained store cleanliness, stocking shelves, and organizing merchandise displays.
- Created reports on daily sales activities and tracked inventory levels.
- Organized backroom stock areas, ensuring all items were properly labeled and stored correctly.
- Performed routine maintenance checks on equipment such as cash registers, scanners, and computers.
- Operated POS system efficiently including scanning items, entering prices, accepting payments, issuing refunds and credits.
- Identified opportunities for operational improvement within store processes.
- Coordinated with vendors regarding shipments of merchandise to the store.
- Checked shipment pack slips to confirm quantities and correct merchandise in delivery.
Foster Care Provider
Department of Social Services
Burnsville , NC
05.2018 - 03.2019
- Provided foster care services to children in need of a safe and nurturing environment.
- Developed individualized treatment plans for each child based on their needs and goals.
- Created daily schedules that incorporated educational, recreational, and therapeutic activities.
- Monitored the physical and mental health of children in the foster care system.
- Facilitated meetings with social workers, teachers, therapists, and other professionals as needed.
- Assisted in developing life skills such as budgeting, cooking, cleaning, job searching.
- Collaborated with family members to provide stability for the child within their home environment.
- Adhered to state policies regarding licensing requirements and regulations related to foster care services.
- Attended court hearings when necessary to advocate for the best interests of the children.
- Responded promptly to emergency situations while working with families in crisis.
- Participated in continuing education opportunities related to foster care services.
- Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
Preschool Teacher
Genesis Academy
Burnsville, NC
05.2015 - 05.2017
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
- Organized educational materials and resources to create an engaging learning environment.
- Assisted in providing a safe and secure environment for children.
- Developed lesson plans that incorporated creative teaching techniques.
- Established positive relationships with parents and guardians by regularly communicating student progress.
- Maintained records of attendance, grades, health concerns, and other relevant information about the children in my care.
- Facilitated group play activities that encouraged collaboration among students.
- Encouraged critical thinking skills through problem solving activities.
- Provided individual attention to each student as needed during class time.
- Monitored student behavior to ensure compliance with rules and expectations set forth by school administration.
- Incorporated music, art, games, books, blocks, puzzles into daily instruction.
- Led story time sessions designed to promote literacy skills among young learners.
Substitute Teacher
Randolph County Schools
Asheboro, NC
08.2012 - 05.2014
- Provided instruction and guidance to students in the absence of a regular teacher.
- Organized lesson plans and activities for students.
- Assisted with classroom management issues when needed.
- Implemented school policies and procedures in the classroom.
- Maintained accurate records of student performance, attendance, and behavior.
- Monitored student progress throughout the day.
- Encouraged positive behavior among students through effective communication techniques.
- Adapted teaching methods to accommodate diverse learning styles.
- Provided notes and reports on school day activities to primary teacher.
- Requested as substitute teacher based on excellent referrals and trusted performance.
Education
Some College (No Degree) - Business Administration
University of Phoenix Online
Skills
- Research
- Meeting planning
- Spreadsheet Management
- Travel Coordination
- Reception oversight
- Mail handling
- Database Management
- Document Control
- Digital Archiving
- Data Entry
- Appointment Scheduling
- Scheduling
- Office Administration
- Workflow Optimization
- Information Security
- Clerical Support
- Presentation Design
- Calendar Management
- Database entry
- Coordination
- Professional and polished presentation
- Records administration
- Inventory supplies
- Accounting skills
- Social media knowledge
- Strong Problem Solver
- Product branding
- Computer Skills
- Time Management
- Customer Relations
- Database organization
- Travel Planning
- Microsoft Word
- Sensitive material handling
Certification
- I am currently pursuing a project management certificate and hope to complete it by the end of September.
Affiliations
Among all these positions I have :
I am a homeschool mom of 9 years.
Volunteered with the Pregnancy Resource Center.
Was a Youth Leader and a Children's Ministry Leader.
Organized and Directed Winshape Camps in Stanley County.
Have organized and hosted several marriage seminars and small groups.
I currently serve on the Woman's Ministry Team and Mission Team at Green Street Baptist Church.
I serve on the Weekend to Remember team, utilizing my gifts in hospitality to create charcuterie boards, gift bags and baskets.
My gifts are serving, shepherding and administration.
References
References available upon request.
Timeline
Administrative Assistant
Baptist Children's Homes of North Carolina
10.2023 - Current
Barista Manager
Baptist Children's Homes of North Carolina
10.2022 - 10.2023
Retail Manager/Barista
Caraway Conference Center And Camps
09.2021 - 08.2022
Camp Counselor
Caraway Conference Center And Camps
05.2020 - 08.2020
Retail Support Specialist
Grapevine Clothing
04.2019 - 04.2020
Foster Care Provider
Department of Social Services
05.2018 - 03.2019
Preschool Teacher
Genesis Academy
05.2015 - 05.2017
Substitute Teacher
Randolph County Schools
08.2012 - 05.2014
Some College (No Degree) - Business Administration
University of Phoenix Online
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