Determined Resource Manager adept at assigning tasks to team members based on individual strengths. Communicated with key project stakeholders to ascertain project requirements.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Resource Manager & Lead Recruiter
JIT Resources
01.2018 - 01.2024
Efficiently allocated resources to ensure all client deadlines and priorities were met resulting in 90% project completion rate
Managed contractor resources to ensure client projects were resourced effectively and efficiently
Utilized company work management software to identify employee and contractors' capacity for all client needs
Recruited, screened and updated resource management software for 300+ employees and contractors to ensure individual resource skillset, experience, and availability were continuously accurate
Reviewed scheduling, utilization and forecasting to provide updates to sales and leadership stakeholders in making staffing decisions
Performed Director level duties for team members while department Director was out on long term leave 3 different times
Assisted in designing and creation of company Resource Management dashboards
Collaborated on weekly basis with sales and operations teams to identify projected staffing needs are in place for high-odds pursuits likely to close in near term
Reallocated resources or assigned additional staff as needed to ensure client needs are satisfied appropriately
Conducted research to identify alternate staffing solutions and/or alternate processes for improvement
Maintained communications with clients to be their trusted advisor regarding their expectations for project timelines, responsiveness, accuracy, service quality, thoroughness, and sense of urgency
Provided Full Life Cycle Recruiting and talent acquisitions for 25+ clients across country
Managed 15+ resources at one time for multiple client projects across country
Performed advanced administration functions including: initiation, formatting resumes, posting open positions on job boards, tracking and follow-up on BGCs, employee verifications and reference checks
Prepared and debriefed candidates on interviews with clients
Resolved staffing conflicts to satisfaction of all parties, which may have included identifying creative staffing alternatives and negotiating with project PM or client.
Self Employed
Stay At Home Mom
01.2011 - 01.2018
Formulated and balanced budget, paying bills and identifying cost-saving opportunities for household of two adults and two children
Kept track of grocery inventory, making sure items moved on FIFO basis, saving household $3,000+ a year in grocery shopping expenses
Coordinated 8+ weekly appointments and engagements with 100% accuracy
Managed household responsibilities while volunteering on PTA board member, successfully organizing fundraisers that raised over $10,000 for local school year after year
Managed household responsibilities while volunteering as a Board member for youth sports leagues, successfully coordinating team schedules and organizing fundraisers that raised over $6,000 for league year after year
Demonstrated respect, friendliness and willingness to help wherever needed.
Self-motivated, with a strong sense of personal responsibility.
Supported husband while battling stage 4 metastatic cancer and nursed back to health dealing with severe complications with treatments.
Paid attention to detail while completing assignments.
Gained strong leadership skills by managing projects from start to finish.
Excellent communication skills, both verbal and written.
Skilled at working independently and collaboratively in a team environment.
Demonstrated strong organizational and time management skills while managing multiple projects.
Business Analyst
U.S. Cellular
01.2010 - 01.2011
Spearheaded discussions to capture stakeholder needs and business requirements for multiple system enhancements during analysis phase of project
Various projects were to streamline system functionality resulting in cost savings of approximately $750k year
Produce documentation with multiple business departments to improve system functionality
Ensured business requirements were fully understood by technical team members prior to development of system solution documents and project estimates
Resulting that all technical and functional design documents conformed to system requirements and met business requirements
Collaborated with business community and IT for communication related to business needs, requirements, and system functionality
Resulting in projects being completed on time and within budget
Handled Requirements Traceability Matrix (RTM) process for assigned projects
Ensuring that all requirements defined for system enhancements were tested in test protocols.
Sr. Systems Analyst/PM
Verizon Wireless
01.1989 - 01.2009
Managed multiple small to medium-sized system development projects to successful implementation within 3–6-month period
Conducted project kick-off meetings, defined project objectives and scope, tracked risks, assumptions, and managed detailed project schedules using Microsoft tools and Excel
Produced requirements documentation with multiple business departments to improve system functionality
Developed and maintained productive working relationships with project owners, business functions, IT developers, vendors, and other project stakeholders
Created use cases to explain business requirements to IT team to ensure full understanding of system functionality needs for completion of development efforts within budget
Participated in coordination efforts of projects UAT (User Acceptance Testing) phase
Conducted regular meetings, facilitated communications, ensured coordination, and cooperation among team members
Planned and facilitated project review meetings to expedite requirements and resolution of project issues
Guided team on resource requirements, tasks, dependencies, deliverables, risks, and other issues through life cycle of project
Established customer expectations of project scope, deliverables, procedures for project communications and dissemination of information for team members
Performed general office administrative tasks required for projects.
Spearheaded adoption of agile methodologies within teams which led to increased collaboration among cross functional groups.
Education
Some College (No Degree) - Business Administration And Management
DePaul University
Chicago, IL
Skills
Recruitment
Relationship Building
Technical Presentations
Interviewing
Pre-Employment Screening
Organization
Multitasking Abilities
Analytical and Critical Thinking
Excellent Communication
Team Management
Research
Project Planning
MS Office
Problem-Solving
Training
ServiceNow Platform
Certification
SCRUM: The Basics
Human Resources: Strategic Workforce Planning
Timeline
Resource Manager & Lead Recruiter
JIT Resources
01.2018 - 01.2024
Self Employed
Stay At Home Mom
01.2011 - 01.2018
Business Analyst
U.S. Cellular
01.2010 - 01.2011
Sr. Systems Analyst/PM
Verizon Wireless
01.1989 - 01.2009
Some College (No Degree) - Business Administration And Management