Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristin Baney

Columbus

Summary

Diligent Claims Examiner with solid background in processing and evaluating insurance claims. Effectively managed numerous cases, ensuring accurate and timely resolution. Demonstrated strong analytical skills and attention to detail in complex claim assessments.

Overview

16
16
years of professional experience

Work History

Associate Group Claims Examiner

Madison National Life Insurance
04.2023 - Current
  • Handled sensitive information with discretion, ensuring confidentiality of personal and financial details for claimants throughout the claims examination process.
  • Interpreted policy provisions, endorsements, and exclusions to accurately determine coverage for claims.
  • Examined claims forms and other records to determine insurance coverage.
  • Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
  • Finalized disability claim files for insurance claim payment release.

Office Manager

Advanced Energy Control, Inc.
02.2014 - 04.2023
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Oversaw office inventory activities by ordering, receiving shipments, and stocking.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Prepared and submitted monthly sales & use tax returns.
  • Reported to senior management on organizational performance and progress toward goals.
  • Maintained computer and physical filing systems.
  • Prepared customer and vendor invoices, and processed incoming and outgoing payments.

Licensed Massage Therapist

Multiple
07.2009 - 02.2014
  • Provided custom massage treatments to clients, tailored to individual needs and preferences.
  • Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
  • Performed sanitization tasks to keep massage environment clean and safe.
  • Performed sanitization tasks to keep massage environment clean and safe
  • Effectively managed time to ensure all appointments ran smoothly without compromising the quality of service provided to clients.
  • Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.

Education

Diploma - Massage Therapy

East-West Healing Arts Institute
Madison, WI
08.2009

Bachelor Of Arts - French

UW La Crosse
05.2000

Skills

  • Medical Terminology
  • Insurance policy knowledge
  • Records review
  • Decision-making skills
  • Claims processing
  • Data verification
  • Disability claims process
  • Policy interpretation
  • Coverage analysis
  • Attention to detail

Timeline

Associate Group Claims Examiner

Madison National Life Insurance
04.2023 - Current

Office Manager

Advanced Energy Control, Inc.
02.2014 - 04.2023

Licensed Massage Therapist

Multiple
07.2009 - 02.2014

Bachelor Of Arts - French

UW La Crosse

Diploma - Massage Therapy

East-West Healing Arts Institute

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