Summary
Overview
Work History
Education
Skills
Timeline
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Kristin Bates

Memphis ,TN

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking employee enthusiastic about learning in any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

4
4
years of professional experience

Work History

Driver

Uber And Lyft
09.2022 - Current
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Followed all relevant traffic laws and safety regulations.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.

Problem Solver

Amazon
08.2023 - 03.2024
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Managed timely and effective replacement of damaged or missing products.
  • Searched for opportunities to improve or incorporate ways to serve, create and operate.

Phlebotomist

CSL Plasma Center
01.2022 - 11.2023
  • Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Addressed questions and concerns to educate patients on collection process and procedures.

Phlebotomist

Octapharma Plasma Center
05.2020 - 10.2021
  • Packaged and shipped specimens to central lab daily.
  • Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.

Education

High School Diploma -

Cordova High School
Cordova, TN
05.2015

Skills

  • Vehicle Inspection
  • Schedule Management
  • Equipment Operation
  • Relationship Building
  • Time Management
  • Valid Driver's License
  • Problem-Solving
  • Safety Protocols
  • Customer Service
  • Calm Under Pressure
  • Teamwork and Collaboration
  • Cultural Awareness

Timeline

Problem Solver

Amazon
08.2023 - 03.2024

Driver

Uber And Lyft
09.2022 - Current

Phlebotomist

CSL Plasma Center
01.2022 - 11.2023

Phlebotomist

Octapharma Plasma Center
05.2020 - 10.2021

High School Diploma -

Cordova High School

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Kristin Bates