Summary
Overview
Work History
Education
Skills
Timeline
Server

Kristin Bergdoll

Lebanon,MO

Summary

Healthcare professional and home companion with strong history of providing support to clients within business environments to deliver comprehensive administrative assistance. Providing knowledge of clerical tasks, project support, scheduling, time management, assignment prioritization and customer service. Quickly resolving issues, handling conflicting priorities, remaining flexible and striving to exceed organizational goals. Accommodating professional with Number years of experience in fast-paced healthcare environments handling confidential paperwork, administering medication and providing quality patient care. Established record of reliability and creating positive rapport with patients, family, and staff. Expertise in patient advocacy and support and patient monitoring.

Overview

11
11
years of professional experience

Work History

Retail

Vapor World
03.2024 - Current
  • Launched successful marketing campaigns, driving increased foot traffic and sales for various retail outlets.
  • Demonstrated adaptability by effectively managing multiple projects simultaneously in a fast-paced retail setting.
  • Consistently achieved sales goals by promoting retail products that complemented in-clinic treatments effectively.
  • Increased sales revenue by effectively upselling and cross-selling retail products to customers.

Server

Steak N Shake
10.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Certified Nursing Assistant

Christian Health Care
07.2013 - 05.2018
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.

Education

Bachelor's Of Science - Psychology And Sociology

Drury University
05.2012

Skills

  • Emotional health care
  • Preventive Health Care
  • Mental health care
  • Behavioral Health Care
  • Home health care coordination
  • Divorce care
  • Childcare Arrangement
  • Patient Care Coordination
  • Personal Care Aide

Timeline

Retail

Vapor World
03.2024 - Current

Server

Steak N Shake
10.2023 - Current

Certified Nursing Assistant

Christian Health Care
07.2013 - 05.2018

Bachelor's Of Science - Psychology And Sociology

Drury University

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Kristin Bergdoll