Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
Generic

Kristin Bogner

Redwood Valley,CA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent consumer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

16
16
years of professional experience

Work History

Performance Quality Improvement Director

Redwood Community Services
09.2020 - Current
  • Responsible for oversight of Performance Quality Improvement, Program Analyst, and Billing Departments
  • Direct supervision of 5-7 staff, indirect supervision of 10-15 additional staff
  • Development and maintenance of data tracking mechanism for all agency programs, supporting informed decision making
  • Member of agency Leadership team
  • Monitoring of compliance and adherence to regulations of multiple regulatory oversight bodies, including site certifications and Policy and Procedure development and maintenance
  • Lead regular internal program audits to support compliance and reduce risk
  • Lead agency accreditation process, ensuring successful outcome
  • Implementation and maintenance of agency-wide electronic health record
  • Extensive use and knowledge of Periscope SQL reporting program to develop and refine reports across all agency programs to support real-time insight into programs, promoting adherence to regulations and reducing risk.

Director of Operations

Tapestry Family Services
11.2015 - 09.2020
  • Responsible for oversight of Administrative Department, including supervising team of 3-6 staff members
  • Direct liaison with various oversight bodies
  • Responsible for developing, updating, and monitoring multiple periodic reports for agency, county, and state reporting
  • Creation and implementation of policy and procedure for Admin Department and entire agency
  • Monitoring of compliance and adherence to Medi-Cal regulations
  • Member of agency Leadership Team
  • Lead all-staff trainings on various safety topics
  • Responsible for oversight of agency’s electronic health record system, as Super User, and providing direct technical support to all staff members
  • HR functions including recruitment and onboarding
  • Coordinator of agency’s Performance Quality Improvement Committee
  • Responsible for agency contract reviews and adherence, oversight of department spending
  • Responsible for assisting with all IT aspects of agency
  • Oversight and introduction of new electronic health record system for foster care department, including all coordination with software company, negotiation of costs, system set-up, training of staff members, and maintenance of system
  • Website management.

General Manager

Performance Coatings Inc
05.2008 - 11.2015
  • Responsible for managing and overseeing 10-15 warehouse production and employees, procurement, inventory, safety, regulatory, and shipping as well as customer service
  • Completed sales and order entry and general office management
  • Responsible for all monthly, quarterly, and annual environmental reporting and audits, shipping compliance and training
  • Knowledge of state and international shipping regulations, annual shipping & safety training
  • Acted as liaison to local EPA, AQMD, and CUPA
  • Managed physical inventory and manufacturing software
  • Assisted in creating and sourcing new products and planning and facilitating equipment purchases
  • Communicated regularly with and built relationships with customers, distributors, vendors, and regulatory agencies
  • Provided backup to accounting, customer service, and sales
  • Responsible for hiring and terminating production staff as required.

Education

Bachelor of Science - Agriculture Business

Fort Hays State University
Hays, KS
12.2021

Skills

  • Microsoft Office (advanced knowledge of Excel and Word)
  • Adobe Pro
  • Electronic Health Record implementation and management
  • SQL query writing
  • Advanced reporting writing and data management skills
  • Effective leadership and people management
  • Compliance and quality assurance
  • Compliance and quality assurance

Volunteer Experience

  • Potter Valley Unified School District, Middle School Girls Basketball Coach, Lead practices and games for combined A and B teams of 18 + girls in 6th, 7th, and 8th grades, Develop practice drills and plays to build skill and confidence, Represent PVUSD when visiting opponents’ facilities, demonstrating professionalism and sportsmanship, Hold players and parents accountable for demonstrating a high level of sportsmanship, Instill ethics and values in players while also developing skills for life-long success, 10/2018, Present, Rachel Fansler, Athletic Director
  • Mendocino County Art Academy, Board of Directors, Serve in volunteer position on Board of Directors, most recently as Vice President, Actively participate in meetings to develop vision and mission of academy, Represent academy by attending community events to promote interest and awareness, Academy development is currently on hold due to COVID-19, 2017, 2022, Gary Wallaert, Director
  • Leadership Mendocino, Class XXVIII, Participated in year-long leadership program throughout Mendocino County, Completed program and graduated in 2022, 2021, 2022

References

  • Brandi Page, (707)391-5993, TFS, Director of Finance & HR
  • Alicia Logan, (707)472-0350, RQMC, Business Administrator
  • Toni Adams, (707)841-1966, PCI, Past Executive VP

Timeline

Performance Quality Improvement Director

Redwood Community Services
09.2020 - Current

Director of Operations

Tapestry Family Services
11.2015 - 09.2020

General Manager

Performance Coatings Inc
05.2008 - 11.2015

Bachelor of Science - Agriculture Business

Fort Hays State University
Kristin Bogner