Summary
Overview
Work History
Education
Skills
References
Timeline
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Kristin Bosmans

San Antonio,TX

Summary

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Overview

9
9
years of professional experience

Work History

Cashier Team Lead

Mc combs Ford west
San Antonio, TX
05.2024 - Current
  • Assisted customers with locating items within the store when requested.
  • Developed strong working relationships with team members to foster collaboration.
  • Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
  • Identified discrepancies between actual sales figures and expected totals.
  • Performed daily opening and closing procedures for the register area.
  • Coordinated with other departments when additional support was needed during peak hours.
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
  • Processed refunds and exchanges according to company policy.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Trained new cashiers on proper use of registers and store policies.

Cashier

Plaza Taxco
San Antonio, TX
11.2018 - 04.2020
  • Performed other duties as assigned by management.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.

Cashier

City Of San Antonio
San Antonio, To
03.2017 - 10.2018
  • Balanced daily transactions on a computerized point-of-sale system.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.

Service Desk Associate

Home Depot
San Antonio, Tx
10.2015 - 06.2016
  • Provided technical support to customers via phone, email and chat.
  • Resolved customer inquiries in a timely manner with an emphasis on customer satisfaction.
  • Monitored incoming calls and emails to ensure all customer requests were addressed promptly.

Cashier

Sea Island
San Antonio, TX
05.2015 - 07.2015
  • Balanced daily transactions on a computerized point-of-sale system.
  • Ensured compliance with all safety regulations within the store environment.
  • Stocked shelves with merchandise when needed.
  • Greeted customers and answered any questions they had about the store's products and services.

Education

High School Diploma -

South San Antonio High School
San Antonio, TX
06-2012

Skills

  • Positive Attitude
  • POS System Operation
  • Store Opening and Closing
  • New Hire Training
  • Team Leadership
  • Cash Drawer Reconciliation
  • Customer Service
  • Adaptability and Dependability
  • Team Management
  • Workflow Coordination
  • Money Handling
  • Procedure Enforcement
  • Punctual and Reliable

References

References available upon request.

Timeline

Cashier Team Lead

Mc combs Ford west
05.2024 - Current

Cashier

Plaza Taxco
11.2018 - 04.2020

Cashier

City Of San Antonio
03.2017 - 10.2018

Service Desk Associate

Home Depot
10.2015 - 06.2016

Cashier

Sea Island
05.2015 - 07.2015

High School Diploma -

South San Antonio High School
Kristin Bosmans