Summary
Overview
Work History
Education
Skills
Timeline
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Kristin Brazzell

Tampa,FL

Summary

Compassionate and detail-oriented administrative professional with over six years of experience in fast-paced customer service and four years in administrative environments. Frequently recognized for creating welcoming, consumer-centered experiences while maintaining efficiency, accuracy, and composure in high-pressure situations. Awarded Partner of the Quarter at Starbucks for embodying warmth, positivity, and a commitment to continuous improvement. Passionate about supporting patients and team members through clear communication and an empathetic approach. Known for gracefully accepting feedback, striving to improve, and embodying the core values of the companies I work for.

Overview

6
6
years of professional experience

Work History

Barista

STARBUCKS COFFEE COMPANY
Tampa, FL
06.2019 - Current
  • Delivers exceptional customer service by creating a warm and welcoming environment while handling complex and high-volume orders efficiently.
  • Built authentic relationships with customers by engaging in meaningful conversations, remembering regulars’ names and orders, and showing sincere interest in their day, contributing to a welcoming and loyal store atmosphere.
  • Mentored and supported new baristas, helping them develop confidence in drink preparation, store routines, and customer connection.
  • Ensured drink and food quality to Starbucks standard by consistently following and coaching standard recipes, adhering to health and safety protocols, and checking for product accuracy before handoff to the customer.
  • Assisted with opening, midday, and closing duties, including store cleanliness and task coordination to ensure a smooth start or end to the following daypart.
  • Maintains a calm and focused demeanor in high-pressure situations, while resolving minor conflicts and supporting team morale during peak hours.
  • Communicated proactively with shift supervisors and fellow partners to delegate tasks to support store goals for shift transitions and customer service priorities.

Stage Manager

DESTINATION THEATRE
St. Petersburg, FL
05.2022 - 05.2025
  • Supervised backstage crews during productions and provided feedback as needed.
  • Served as a liaison between performers and producers regarding any conflicts or issues that arose.
  • Directed the flow of rehearsals and performances by coordinating multiple departments (lighting, sound, costumes, scenic construction) to ensure deadlines were met.
  • Delegated tasks and communicated clearly with large teams, balancing personalities and priorities while maintaining a positive and productive environment.
  • Created and maintained detailed schedules, called cues in real time, and adapted quickly to last-minute changes, demonstrating calm leadership under pressure.
  • Managed time-sensitive problems with confidence and discretion, ensuring the success of each show regardless of technical challenges.
  • Took initiative in conflict resolution and problem-solving, serving as the go-to decision-maker when directors or technical supervisors were unavailable.

Education

Bachelor of Arts - Theatre Performance

University of South Florida
Tampa, FL
05-2025

Skills

  • Leadership and Team Coordination
  • Excellence in Customer Service
  • Task Delegation that supports Workflow Management
  • Conflict Resolution and Problem Solving
  • Strong Time Management and Multitasking
  • Clear and Effective Verbal and Interpersonal Communication

Timeline

Stage Manager

DESTINATION THEATRE
05.2022 - 05.2025

Barista

STARBUCKS COFFEE COMPANY
06.2019 - Current

Bachelor of Arts - Theatre Performance

University of South Florida

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