Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kristin Brewer

Summary

Dynamic sales professional with a proven track record at Gutter Guru, excelling in relationship building and persuasive communication. Skilled in sales presentations and negotiation, I consistently enhance customer satisfaction and drive revenue growth through tailored solutions and effective follow-up strategies. Committed to delivering exceptional service and fostering client loyalty.

Overview

12
12
years of professional experience

Work History

Gutter Installer / Gutter Sales

Gutter Guru
08.2022 - Current
  • Enhanced curb appeal for clients'' homes with aesthetically pleasing and functional gutter designs tailored to individual preferences.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Negotiated purchase prices and explained sales, warranty, and optional products.

Firearms Sales Associate

Bass Pro Shops
08.2019 - 08.2022
  • Spearheaded efforts to maintain a clean, organized, and visually appealing store environment that facilitated smooth shopping experiences for customers.
  • Handled complex customer inquiries promptly providing accurate information and resolving issues efficiently.
  • Monitored sales floor to identity customer service opportunities or need for loss prevention control measures.
  • Maintained knowledge of, employed and enforced best practices for safe handling of firearms and accessories.
  • Assisted customers with purchasing decisions by providing relevant product and regulatory information.
  • Employed upselling techniques to promote sales revenue growth and present customers with complete package supporting main purchases.

Housekeeping Supervisor

Allbright Clean
03.2013 - 08.2019
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
  • Completed schedules, shift reports, and other business documentation.
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
  • Conducted regular room inspections to verify compliance with housekeeping standards.

Education

GED -

Ozarks Technical Community College
Springfield, MO

Under Graduate -

Academy of Hair Design
Springfield, MO

Skills

  • Sales presentations
  • Customer service
  • Strong negotiation
  • Building rapport
  • Goal oriented
  • Friendly and enthusiastic
  • Sales strategies
  • Follow-up skills
  • Relationship building
  • Sales closing
  • Persuasive communication style
  • Appointment scheduling

Languages

English
Full Professional

Timeline

Gutter Installer / Gutter Sales

Gutter Guru
08.2022 - Current

Firearms Sales Associate

Bass Pro Shops
08.2019 - 08.2022

Housekeeping Supervisor

Allbright Clean
03.2013 - 08.2019

GED -

Ozarks Technical Community College

Under Graduate -

Academy of Hair Design

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Kristin Brewer