Kristin Bryant
Athens,GA
Summary
Experienced public service professional with a strong background in administrative leadership, policy implementation, and operational management. Skilled at fostering team collaboration and dedicated to achieving strategic goals. Recognized for adaptability and reliability in dynamic environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrative Associate I
University of Georgia Fontaine Center
07.2017 - Current
- Serves as main point of contact for students, campus partners, parents, and judicial agencies while providing accurate and timely information in a courteous and professional manner.
- Confidential employee status regarding Title IX reporting.
- Manages confidential documents, safeguarding client information while maintaining strict adherence to FERPA and HIPAA policy.
- Provides oversight of the UGA Naloxone Emergency ONEbox Distribution Program with University Health Center's lead pharmacist.
- Maintains accurate records of staff members training, attendance, leave requests, and overtime hours.
- Coordinates, monitors, and supervises student workers and their related tasks.
- Oversees federally mandated online modules assigned to over 6,000 students.
- Coordinates scheduling for meetings and appointments, ensuring optimal use of time and resources for over 15 providers.
- Assists in event planning initiatives for well-being summits and continuing education training, resulting in successful execution of events.
- Updates databases to track, analyze, and report on performance and programming data.
- Manages confidential documents, safeguarding company information while maintaining strict adherence to privacy protocols.
- Organized company events, boosting employee morale and fostering positive work culture.
- Improved employee onboarding experience by creating detailed orientation program.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Managed confidential documents, safeguarding company information while maintaining strict adherence to privacy protocols.
- Developed and maintained a well-organized filing system, improving document retrieval times.
- Exceeded performance metrics consistently through dedication towards continuous improvement in all aspects related to the role.
- Supported executive staff by preparing reports, presentations, and correspondence as needed.
- Improved vendor relationships through regular communication and timely payments.
- Supported executive decision-making with preparation of detailed monthly reports on office performance.
- Increased meeting efficiency by preparing and distributing agendas and minutes promptly.
- Supported project teams by providing administrative assistance, leading to timely project completion.
Senior Accounting Technician
University of Georgia Health Center
01.2016 - 01.2017
- Provided exceptional customer service and support to student population with enrollment, billing, and general inquiries related to student health insurance.
- Enhanced financial accuracy by conducting thorough account reconciliations and payment adjustments.
- Monitored accounts payable balances and negotiation of favorable payment terms to improve cash flow.
- Served as mediator in disputes between staff members.
- De-escalated tense situations by providing education and utilizing active listening.
- Streamlined insurance processes for increased efficiency and reduced errors through continuous improvement initiatives.
- Improved cash flow by closely monitoring accounts payable balances and negotiating favorable payment terms when necessary.
Patient Care Coordinator
Five Points Eye Care Center
01.2012 - 01.2016
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their experience at the clinic.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
Education
Master of Public Administration -
Georgia College & State University
Milledgeville, GA05.2024
Bachelor of Science - Public Service
Middle Georgia State University
Macon, GA05.2006
Certification
- Motivational Interviewing Training, 2022
- National Advocate Credentialing Program: Victim Assistance Training, 2022
- Dawg Ally Training, 2023
- Global Dawgs Training for Intercultural Competency and Communication Skills, 2023
- QPR (Question Persuade Refer) Gatekeeper Suicide Prevention Certification, 2024
- Adult Mental Health First Aid Certification, 2024
Timeline
Administrative Associate I
University of Georgia Fontaine Center
07.2017 - Current
Senior Accounting Technician
University of Georgia Health Center
01.2016 - 01.2017
Patient Care Coordinator
Five Points Eye Care Center
01.2012 - 01.2016
Master of Public Administration -
Georgia College & State University
Bachelor of Science - Public Service
Middle Georgia State University
Similar Profiles
Tawanna J. S. Strauther, MDTawanna J. S. Strauther, MD
Supervising Physician at University of North Georgia Student Health CenterSupervising Physician at University of North Georgia Student Health Center
Griffin DunnGriffin Dunn
Lead Intern Videography at University of Georgia Career CenterLead Intern Videography at University of Georgia Career Center
Kaitlin TeelKaitlin Teel
IV Infusion Nurse at The Fontaine CenterIV Infusion Nurse at The Fontaine Center