Kristin Burns
Layton,UT
Summary
Dependable worker with knowledge of customer service, data entry, and records management. Highly organized, self-motivated, and possessing excellent communication and interpersonal skills. Demonstrate the ability to prioritize tasks and meet deadlines.
Overview
17
17
years of professional experience
Work History
General Clerk Batching
Internal Revenue Service
12.2024 - 09.2025
- Prepared and batched documents for data and processing in accordance with standard operating procedures, to ensure timely workflow and accuracy.
- Organized large volumes of documents into batches, verifying completeness, and proper coding before submission to downstream departments.
- Collaborated with team members to prioritize high-volume or time-sensitive batches, contributing to the department's efficiency and compliance goals.
Delivery Driver/ Stay at home Parent
Door Dash
03.2021 - 12.2024
- Efficiently picked up and delivered food and merchandise orders to customers across a designated service area, ensuring accuracy and timeliness.
- Provided excellent customer service, resolved delivery issues promptly, and maintained a positive rating above 4.9 stars.
Control Room Operator/Lead
Readerlink
12.2008 - 10.2021
- Processed letdowns, prepared orders for productions, managed the assignments of bins, and performed other related duties to maintain workflow continuity.
- Oversaw the ordering, put-away, and replenishment of supplies, ensuring that necessary materials were available for uninterrupted operations.
- Utilized office machines such as photocopiers, printers, scanners, and personal computers with minimal supervision after training completion.
- Scheduled delivery appointments, as well as answered all phone calls coming into the facility.
Education
High School Diploma -
Clearfield High School
Clearfield, UTSkills
- Time Management
- Multi-line Phone System
- Data Entry
- 10-Key
- PowerPoint
- Customer service
- Confidentiality handling
- Policy enforcement
- Excel
- Microsoft office
- Filing systems
Leadership Experience
Ability to manage multiple projects simultaneously and meet tight deadlines, while maintaining the highest standards of quality.
Timeline
General Clerk Batching
Internal Revenue Service
12.2024 - 09.2025
Delivery Driver/ Stay at home Parent
Door Dash
03.2021 - 12.2024
Control Room Operator/Lead
Readerlink
12.2008 - 10.2021
High School Diploma -
Clearfield High School