Kristin Butko
Northport
Summary
Previous experience in grocery retail management has given me the skills and ability to ensure procedures are followed and expectations are met and exceeded. I am passionate about providing a great experience for the customers to keep them returning. Policies and procedures are very important and I ensure they are followed and am very open to feedback. I am looking to grow and my experience with this fast paced and growing company.
Overview
19
19
years of professional experience
2000
2000
years of post-secondary education
Work History
Frozen/Dairy/Assistant Meat Department Manager
Walmart Neighborhood Market
Northport
10.2017 - 11.2019
- Ensure product is stocked and available for customers and rotated by freshness date
- Plan and execute features to promote sales/meet customer needs
- Manage on hand quantities to provide product availability
- Order according to sales and demand
- Manage team to stock, rotate product, monitor product quality
- Provide exceptional customer service consistently
- Ensure team provides exceptional customer service
- Follow up with customer inquiries
- Work inside a freezer or cooler daily
- Ensure prices on certain items were comparable to competitors
Meat Dept. Lead, Bakery Lead, Front End Supervisor
Sam’s Club
Sarasota
10.2000 - 02.2013
- Provided leadership, motivation, direction and support to team members in order to achieve individual success as well as team goals.
- Coordinated with other departments to ensure efficient workflow across the organization.
- Provided training and guidance to new employees on policies and procedures.
- Ensure quality, freshness and availability of products
- Schedule team according to business needs
- Contact business members about their needs and order accordingly including follow-up
- Provide exceptional customer service and ensure the team also provides the same customer service
Education
Nursing Assistant - CNA
Suncoast Technical College
North Port, Fl 10.2018 - 12.2018
Riverview High School
Sarasota , FLSkills
- Excellent customer service
- Attention to detail, policies and procedures
- Adaptable to change in business operations
- Dedicated and committed to doing what’s best for the business
Timeline
Nursing Assistant - CNA
Suncoast Technical College
10.2018 - 12.2018
Frozen/Dairy/Assistant Meat Department Manager
Walmart Neighborhood Market
10.2017 - 11.2019
Meat Dept. Lead, Bakery Lead, Front End Supervisor
Sam’s Club
10.2000 - 02.2013
Riverview High School