Kristin Byerly
North Beach,MD
Summary
Dedicated and highly ethical collaborative manager committed to empowering teams and nurturing relationships across diverse stakeholders in dynamic environments. Recognized for adept team-building, motivational leadership, and exemplary customer relations skills. Renowned for successfully guiding intricate projects and personnel through significant transitions with a track record of project management excellence. Experienced in team leadership, direct engagement with military and veteran communities, and cultivating partnerships with veteran service organizations and higher education institutions. Known for fostering an engaging work culture and enhancing customer relationships. Demonstrates a strong commitment to operational efficiency without compromising stakeholder satisfaction. Skilled in training, monitoring, and morale-building to drive employee engagement and performance." Proficient in Analytics, Salesforce, Excel, Peoplesoft, Google, and Microsoft software tools.
Overview
11
11
years of professional experience
Work History
Director, Veteran Initiatives
Stateside Military Operations
06.2018 - Current
- Oversight of multiple projects in varying stages of implementation to include UMGC/Community College Veteran Degree Mapping initiative, Veteran-focused Scholarship programs, Partnered efforts with Veteran Organizations Worldwide, Veteran Center Management and Oversight of Vessey Virtual Student Union and on-site Veteran Lounge
- Experience in project management, building a new team, continued presentation and briefing of executives, measured analysis of big data, interfacing with strategic partners to include community college alliances and various veteran-focused organizations, assessment and contracting of advertising and marketing efforts for all projects, and focused leadership of strategic teams
- Management and leadership for key strategic events hosted by UMGC on behalf of veteran students and organizations
- Oversight of UMGC Branding, specifically from veteran and transitioning military perspective
- Management of university-wide veteran training platform that spans multiple departments.
- Serve on multiple external military connected commissions and committees allowing for collaboration and communication which is paramount to ensuring a supportive environment in which students can thrive academically, emotionally, and socially
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
UMGC Adjunct Professor
University of Maryland Global Campus
01.2019 - Current
- Experienced professor for UMGC Business and Management Department with experience in multiple formats including in-person, Zoom, and online
- Customized outreach and feedback by identifying individual needs and challenges of students
- Ensuring that understanding and applicability of course content was in place
- Worked closely with collegiate faculty on improvements for course layouts and designs based on instructor and student feedback
- Creation of weekly lesson plans as related to course content for on-site instruction.
UMGC Assistant Director
Stateside Military Operations
01.2015 - 06.2018
- Management of diverse staff over numerous locations, including, HR, scheduling, and quarterly performance evaluations
- Built a strong team focused on constant communication between staff, leadership, and disparate, but relative, departments located at main campus, outside of geographic area
- Trained and mentored new employees on higher education practices and UMGC business operations.
- Managed the interface with military education services to foster teamwork, trust, and partnerships in development of a world-class experience for every student
- Management and oversight of strategic events that garner further awareness of UMGC and continued branding both inside and outside of the military community
- Created and developed weekly reports and continued oversight of budget to cement fiscal responsibility
- Highly successful Hampton Roads Project showcased potential for expansion opportunities throughout UMGC footprint.
UMGC Military Education Coordinator
University of Maryland Global Campus
01.2013 - 01.2015
- Worked with diverse group of military and civilian personnel
- Extensive experience in high-volume military education activities
- In-depth understanding of Voluntary Education to including understanding of DOD MOU, military training transcript systems (JST, CCAF), tuition assistance programs, and numerous veteran programs including GI Bill requirements
- Assessed student performance and utilized feedback to increase educational program success.
- Managed education technology to support F2F/Hybrid instructors on base in varying levels of classroom logistics
- Promoted UMGC education programs through informative education fairs
- Thrives on integrating military training experience with UMGC curriculum requirements to create optimal schedules for each student; always available to advise and assist.
Education
Master of Business Administration -
University of Maryland Global Campus (formerly University of Maryland University College)
Adelphi, MD05.2018
Bachelor of Arts in Management -
University of Phoenix
San Francisco, CA09.1994
Associate of Science Degree, Business Administration - Business Management
Tidewater Community College
Virginia Beach05.1992
Skills
- Project Management
- Creativity and Innovation
- Budget Management
- Organizational Development
- Partnerships and Alliances
- Content Development
- Teamwork and Collaboration
- Decision-Making
- Change Management
- Data Analysis
Committees And Presentations
- MMIC (Maryland Military Installation Council) Governor Appointed Position - 2023 to present
- UMGC SAFER (Student Aid Fund for Emergency Relief) Steering Committee - 2022 to present
- UMGC SOAR (Students Overcoming Academic Roadblocks) Sub Committee - 2022 to present
- NASPA Military National Conference - Planning Committee - 2020 to present
- Maryland College Collaboration for Student Veterans Commission - Secretary - 2019 to present
- Co-Presenter Council of College and Military Educators (CCME), National Conference - January 2019
Volunteer History
- Navy-Marine Corp Relief Society, Caseworker/ Chair of Volunteers, 1995, 2013
- St Peter Catholic Church, Confirmation instructor/ Mass Coordinator, 2008, 2011
- Shirley Lanham Elementary School, SAC/IAC Chairman/secretary, 2005, 2007
- VAW 115 Officer Spouse Support Group, President, 2006, 2007
- VAW 115 Officer Spouse Support Group, Vice President, 2005, 2006
Awards
- Innovator Award - University of Maryland Global Campus - 2020
- Volunteer of the Year - VA-ACME - 2014
- Volunteer of the Year- Princess Anne High School, VA - 2014
- Classified Employee of the Year - Discovery Canyon Campus - 2009
- Volunteer of the Year - Thoroughgood Elementary School - 2005
References
- Nora Graves, nora_graves@hotmail.com, 757-646-4737, Previous Direct Supervisor
- Francine Blume, Francine.Blume@gmail.com, 202-760-5266, Colleague
- Kristen Staten, Kristen.staten@umgc.edu, 440-590-5165, Colleague
- Maribeth Gamble, maribethgamble@gmail.com, 757-639-5237, Indirect Supervisor
Timeline
UMGC Adjunct Professor
University of Maryland Global Campus
01.2019 - Current
Director, Veteran Initiatives
Stateside Military Operations
06.2018 - Current
UMGC Assistant Director
Stateside Military Operations
01.2015 - 06.2018
UMGC Military Education Coordinator
University of Maryland Global Campus
01.2013 - 01.2015
Master of Business Administration -
University of Maryland Global Campus (formerly University of Maryland University College)
Bachelor of Arts in Management -
University of Phoenix
Associate of Science Degree, Business Administration - Business Management
Tidewater Community College
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