Kristin Campbell
Manchester,NH
Summary
Strong leader and problem solver with significant experience developing, analyzing, and managing employee benefits and health and welfare programs. Proficient in best practices, market trends and regulatory requirements of industry operations. Employee-experience driven and customer focused, while maintaining compliance with Federal and State laws and operating within a budget.
Overview
19
19
years of professional experience
Work History
Manager, N.A. Benefits & Well-Being
The Coca-Cola Company
07.2022 - Current
- Provide leadership and subject matter expertise for development and execution of benefits and well-being strategies in North America (US, Canada, Puerto Rico).
- Ensure all benefits and well-being plans are designed, operated, and communicated in a manner that meets requirements with applicable laws and regulations and meet internal and external requirements regarding financial and operational control.
- Assess new and existing plans and programs to determine market competitiveness, employee engagement and satisfaction, and alignment with business strategy.
- Manage and strengthen relationships with 20+ health and well-being vendors, internal call center, Human Resources Business Partners, and consultants.
- Lead successful project teams managing Annual Open Enrollment process and other major change initiatives.
Manager, Benefits & Compensation
RiverStone Resources
06.2014 - 06.2022
- Designed, implemented, and administered comprehensive total rewards strategy for multi-state reinsurance organization, ensuring benefits were locally and market competitive.
- Achieved financial objectives by monitoring benefits budgets, analyzed and reported on plan performance, recommended and initiated solutions.
- Implemented High Deductible Health Plan with HSA option, saving over $500,000 in claims cost/stop loss year 1.
- Managed and developed broker and consultant relationships.
- Trained, managed, and ongoing oversight of Benefits and Payroll Specialists, including bi-weekly payroll auditing and UKG updates.
- Managed all aspects of annual enrollment process, including strategy and design, communications, and training.
- Responsible for monthly, quarterly, and annual reporting, audits, billing reconciliation, and compliance filings.
- Implemented open enrollment system to streamline benefits processes for employees
Manager, Employee Benefits
Standex International
01.2011 - 05.2014
- Developed and administered health and welfare benefit plans for diversified manufacturing and services company with 5,800 union and non-union employees and retirees located nationwide.
- Analyzed and monitored plan performance, recommended and implemented changes to maintain compliance, competitiveness and effectiveness, as related to strategic corporate goals.
- Supervised, developed, and directed day-to-day operations of Benefit Specialists.
- Partnered with local consultants and HR Directors to continually ensure plan performance, compliance, and employee engagement.
- Managed FMLA, Leaves, HIPAA, COBRA, and ADA compliance.
Supervisor/Team Lead NE Benefit Services
ADP TotalSource
04.2005 - 01.2011
- Responsible for client satisfaction and retention, regulatory compliance, development and performance of eight benefit professionals with responsibilities across multiple benefit lines.
- Managed benefits service call center for 500+ clients and over 200,000 employees.
- Educated, trained, and supported benefits team and HR Business Partners with regards to all benefit plans, procedures, and policies including: Health, dental, vision, life, LTD, STD, FSA, HSA, employee leaves and time off.
- Proactively addressed client needs and responded to escalated, complex client service issues related to benefits and service delivery.
Education
Master of Science - Management Human Resources
University of Maryland, Global Campus
College Park, MD05.2006
Bachelor of Arts - Psychology
Plymouth State University
Plymouth, NHSkills
- Benefit administration and design
- Strategic planning
- Verbal and written communication
- Policies and procedures
- UKG/UltiPro payroll and HRIS
- Managing vendor relationships
- Improvement initiatives
- Coaching and mentoring
Timeline
Manager, N.A. Benefits & Well-Being
The Coca-Cola Company
07.2022 - Current
Manager, Benefits & Compensation
RiverStone Resources
06.2014 - 06.2022
Manager, Employee Benefits
Standex International
01.2011 - 05.2014
Supervisor/Team Lead NE Benefit Services
ADP TotalSource
04.2005 - 01.2011
Master of Science - Management Human Resources
University of Maryland, Global Campus
Bachelor of Arts - Psychology
Plymouth State University
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