Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.
Overview
23
23
years of professional experience
1
1
Occupational Therapist
1
1
CNA
Work History
Program Coordinator
Easter Seals
Bismarck, ND
Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
Gathered and organized printed materials required for program participation.
Organized and managed program development from conception through successful execution.
Set and oversaw yearly $[Amount] budget to cover [Number] hours of new station programming.
Developed and organized routine and special programming by factoring in slot timing, demographics and other important parameters.
Motivated and directed staff to align operations with organizational mission using appropriate training initiatives and presentations.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Entered data in [Type] system and handled database maintenance.
Provided ongoing direction and leadership for program operations.
Led onboarding activities for [Number] student employees to equip staff in daily responsibilities.
Training Coordinator
Community Options
Bismarck, ND
08.2020 - Current
Worked with central management to identify, plan, align and address training needs.
Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Compiled training handbook and related course materials.
Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
Liaised between trainers and course participants.
Provided assistance for delivery of training courses by scheduling virtual meeting rooms and managing team calendars.
Gathered data about course success and participant experiences to help with future course planning.
Planned and deployed training programs for Type procedures and activities.
Assessed skill gaps for employees in Type department and developed training courses to meet identified needs.
Created reports and provided administrative support of training systems and databases such as Oracle, Relias and SharePoint.
Created online training program for Area of study to be used during video training conferences.
Occupational Therapist
Kingman Regional Medical Center
Kingman, AZ
2011.06 - 2018.02
Conducted physical, academic, vocational, mental and other types of evaluations to identify clients' needs and devise rehabilitation plans.
Performed assessments during treatment to determine progress according to goals.
Coordinated interventions with multidisciplinary treatment team.
Customized standard plans to meet individual abilities and needs.
Prioritized opportunities for performance improvement.
Determined best treatment plans to meet objectives for school, work and home life.
Evaluated patient conditions, histories and goals.
Recommended equipment to use in-home to maximize opportunities for wellness.
Established compassionate and caring relationships with patients.
Performed evaluations and assessments to recommend best treatment for individual patients.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Learned new skills and applied to daily tasks to improve efficiency and productivity.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Maintained excellent attendance record, consistently arriving to work on time.
Managed team of employees, overseeing hiring, training and professional growth of employees.
Education
Masters Of Occupational Therapy - Occupational Therapy
University of Mary
Bismarck
Skills
Training Materials and Documentation
Orientation and Onboarding
Employee Performance Management System
Employee Interviewing
Training Method Development
Materials Organization
Presentation Materials
Program Monitoring and Tracking
Food Portioning
Learning Strategies
Disciplinary Procedures
Needs Assessment
Video Conferencing
Employee Timesheet Processing
Providing Feedback
Professional Phone Etiquette
Continuous Quality Improvement (CQI)
Employee Performance Reviews
Online Class Teaching
Safety Policies and Procedures
Special Needs Clientele
Social Services Support
Individualized Instruction
Innovative Training Approaches
Certification
Certified Job Title, Company Name - Timeframe
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Training Coordinator
Community Options
08.2020 - Current
Occupational Therapist
Kingman Regional Medical Center
2011.06 - 2018.02
Masters Of Occupational Therapy - Occupational Therapy