Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristin Clontz

Albertville

Summary

Dynamic District Manager with expertise in operations management, inventory control, and sales analysis. Proven ability to lead teams, enhance customer satisfaction, and ensure compliance across multiple locations.

Overview

22
22
years of professional experience

Work History

District Manager

Zaxbys
Guntersville
12.2013 - Current
  • Managed daily operations across multiple restaurant locations.
  • Trained and developed staff to enhance service quality.
  • Implemented company policies to ensure compliance and safety standards.
  • Analyzed sales data to identify trends and adjust strategies.
  • Oversaw inventory management to maintain optimal stock levels.
  • Conducted regular performance evaluations for team members.
  • Fostered a positive work environment to promote team collaboration.
  • Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
  • Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
  • Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
  • Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
  • Ensured that all stores met their monthly targets by providing guidance and support as needed.
  • Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
  • Identified and developed top talent to promote performance-oriented culture.

General Manager

Zaxbys
Guntersville
05.2009 - 12.2013

Assistant Manager

Zaxbys
Guntersville
05.2005 - 05.2009

Shift Leader

Zaxbys
Guntersville
05.2004 - 05.2005

Cashier

Zaxbys
Guntersville
06.2003 - 05.2004

Education

Business Management - Business

Snead State Community College
Boaz
05-2007

Skills

  • Operations management
  • Staff training
  • Sales analysis
  • Inventory control
  • Compliance enforcement
  • Customer relationship management
  • Strategic planning
  • Effective communication
  • Time management
  • Conflict resolution
  • Coaching and mentoring
  • Leadership skills
  • Vendor management
  • Customer relations
  • Performance oversight
  • Productivity improvements
  • Recruiting and hiring

Timeline

District Manager

Zaxbys
12.2013 - Current

General Manager

Zaxbys
05.2009 - 12.2013

Assistant Manager

Zaxbys
05.2005 - 05.2009

Shift Leader

Zaxbys
05.2004 - 05.2005

Cashier

Zaxbys
06.2003 - 05.2004

Business Management - Business

Snead State Community College

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