Kristin Cody
Reno,NV
Summary
Diligent Server with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Server
Bullys Sports Bar and Grill
05.2024 - Current
- Consistently earned positive feedback ratings by establishing rapport with patrons and providing friendly, responsive service
- Collaborated with kitchen staff to ensure timely delivery of food orders to customers
- Provided recommendations on menu items based on customer preferences and dietary restrictions
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Adhered to all food safety regulations to ensure the health and well-being of customers
- Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
- Assisted in training new servers on restaurant policies, procedures, and best practices for delivering excellent customer service
- Supported needs of 15- person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Owner/Operator
Serenity Now
03.2010 - Current
- Organizing households, storage spaces, garages and closets
- Working with clients to achieve their vision for household makeovers
- Removing or selling unwanted clutter through eBay, Mercari & Poshmark and estate sales
- Offer a meticulous system of packing and unpacking for a well-ordered, efficient relocation
Front Desk Receptionist
Nevada Hand Therapy
11.2022 - 03.2023
- Customer Relationship Management (CRM) Software Proficiency
- Computer Literacy and Keyboarding Skills
- Office Software Proficiency (e.g., Microsoft Office Suite)
- Basic Accounting and Financial Transaction Handling
- Appointment Scheduling and Calendar Management
- Advanced Multi-line Phone System Operation
- Customer Service Excellence
- Collected room deposits, fees, and payments.
- Collected co-pay payments, processed transactions and updated relevant records.
Front Desk Receptionist
Tahoe Valley Elementary
11.2013 - 06.2016
- Greeting families and conducting school tours for new families
- Tracking daily attendance
- Updating transcripts for incoming and outgoing students
- Coordinating with school nurse to keep all immunizations up to date
- Scheduling meetings for school principal and managing schedule
- Working with administrative staff, CPS and local police department to ensure safety of students
- Organized and maintained files and records to ensure up-to-date documentation.
- Completed data entry and filing to keep records updated for easy retrieval.
Education
Real Estate School - Real Estate Salesperson
California Real Estate Trainers
Sacramento, CA01.2025
Real Estate School - Real Estate Salesperson
Arizona School of Real Estate And Business
Chandler, AZ12.2007
High school diploma - undefined
Winston Churchill High School
Potomac, MD06.2004
Skills
- Fundraising
- 10 years of operating own business
- 20 years of food and beverage service
- 10 years managing a non-profit organization
- Customer Relationship Management
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- High volume dining
Certification
- Alcohol Awareness card
- Food Handler Certification
Timeline
Server
Bullys Sports Bar and Grill
05.2024 - Current
Front Desk Receptionist
Nevada Hand Therapy
11.2022 - 03.2023
Front Desk Receptionist
Tahoe Valley Elementary
11.2013 - 06.2016
Owner/Operator
Serenity Now
03.2010 - Current
High school diploma - undefined
Winston Churchill High School
- Alcohol Awareness card
- Food Handler Certification
Real Estate School - Real Estate Salesperson
California Real Estate Trainers
Real Estate School - Real Estate Salesperson
Arizona School of Real Estate And Business
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