Kristin Coles
Burlington,NC
Summary
I am a 30-year old, happily-married, mother to two children who recently obtained my Phlebotomy Technician Certification as well as certification as a Pharmacy Technician. I’m looking to establish my career in Phlebotomy and expect to add great value to your team - for the long-term!
Currently I am a proactive Warehouse Associate recognized for two years of hands-on experience in shipping and receiving freight and picking and pulling stock. I have expertise in wrapping, boxing, labeling and maintaining logs. Strong, robust and comfortable lifting up to 50 pounds at once. Skilled at working efficiently, correctly and quickly.
My past history includes being a personable restaurant manager offering about 4 years of experience resolving account and service concerns for customers. Smoothly uncovers and solves challenges while promoting company products and maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Inventory Control Specialist
Sports Endeavors
Mebane, NC
05.2022 - Current
- Audited and corrected discrepancies in inventory numbers.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Completed daily cycle counts to maintain accuracy of records.
Shift Manager
Hardees
Burlington , NC
03.2018 - 11.2021
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Trained and mentored new employees to maximize team performance.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Education
Phlebotomy
Triple A Phlebotomy
Graham, NC10.2022
Skills
- Compassionate and Caring
- Treatment Preparation
- HIPAA Guidelines
- Tray Organization
- Vacuum Tube and Syringe Use
- Phlebotomy Procedures
- Information Gathering
- Disposal Procedures
- Clear Patient Communication
- Blood Draw and Sample Collection
- Butterfly Venipuncture
- Blood Specimen Storage
- Critical Thinking
- Courteous with Strong Service Mindset
- Efficient and Detail-Oriented
- POS Systems and Ordering Platforms
- Upbeat and Positive Personality
- Calm and Professional Under Pressure
- Responding to Difficult Customers
- Customer Service and Assistance
Accomplishments
- Supervised team of ~10 staff members.
- Was promoted to “Manager” at popular, fast-paced restaurant
- Attending and completing schooling with certification in Phlebotomy, as well as Pharmacy Technician
Certification
- PT - Phlebotomy Technician
- Pharmacy Technician
Timeline
Inventory Control Specialist
Sports Endeavors
05.2022 - Current
Shift Manager
Hardees
03.2018 - 11.2021
Phlebotomy
Triple A Phlebotomy
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