Kristin Covington
Texas City,Texas
Summary
Knowledgeable Nurse Manager with excellent conflict resolution and problem-solving abilities demonstrated across 15-year career history. Keeps units running at peak efficiency, quality and performance—excellent communication and coordination skills.
Overview
11
11
years of professional experience
Work History
Senior Registered Nurse Manager
Baylor College Of Medicine Medical Center
07.2019 - Current
- Supervised, directed and motivated high-quality performance from nursing staff.
- Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives .
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Established and continuously optimized unit schedules and individual work assignments.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
Senior Registered Nurse Manager
St. Lukes Medical Hospital
12.2018 - 07.2019
- Supervised, directed and managed the cardiac cath lab., Interventional radiology and radiology.
- Managed 50+ nurses and nursing activities 658-bed hospital by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
- TAVR coordinator
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Developed strategy to target nursing and patient satisfaction issues, improve response and patient care quality and suggest actionable improvements to promote hospital-wide quality and safety initiatives .
- Instrumental in the largest CMS survey conducted. Provided staff education and implemented changes in policies and procedures.
- Supervised professional and paraprofessional nursing staff and delegated tasks to maintain continuum of care.
- Evaluated skills of nursing personnel and verified staff certifications for validity.
- Fostered improvement in staff development, personnel training and standards of patient care.
- Delivered expert case management, milieu management, medication administration and emergency intervention.
Registered Nurse Clinical Manager
IHA
07.2012 - 12.2018
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Motivated and supervised Medical assistance, Registered nurses and clerical staff in delivering quality patient care.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Reviewed and evaluated test results to suggest care and treatment options.
- Increased patient satisfaction scores by 100% within 6 months.
Education
No Degree - Doctorate of Nursing
2025
Master of Science - Nursing
04.2017
- Honor Roll
- Dean's List
- 3.98 GPA
- Capstone Project: Improving patient outcomes in ambulatory surgery setting, Worked with patients obtaining dialysis fistulas to improve their outcomes. Implemented disciplinary teams and education. Followed up on patients to ensure their success with their outcomes.
Bachelor of Science - Nursing
07.2012
Skills
- Staff Assignments
- Quality Control
- Nursing Assignments
- Quality Assurance
- Direct Patient Care
- Discharge Planning
- Nursing Team Oversight
- Electronic Charting Expertise
- Cardiopulmonary Resuscitation CPR
- Policy Development
- Clinical Quality Program Standards
- Operational Standards
- Nurse Collaboration
- Medication Side Effect Knowledge
- Medicare Compliance
- Multitasking and Organization
- Multidisciplinary Care Coordination
- Nursing Staff Management
- Facility Inspections
- Work Planning and Prioritization
- Department Reviews
- Patient Education
- Emergency Response
- Intramuscular Injections
- Work Assignments
- Medication Tracking
- Workload Management
- Staff Development
- Quality Improvement
- Staff Leadership
- Administrative Staff Supervision
- Continuous Development
- Establish Policies
- Train Employees
- Reviewing Resumes
- HIPAA Guidelines
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Registered Nurse Manager - Baylor College Of Medicine Medical Center
07.2019 - Current
Senior Registered Nurse Manager - St. Lukes Medical Hospital
12.2018 - 07.2019
Registered Nurse Clinical Manager - IHA
07.2012 - 12.2018
Aspen University - No Degree, Doctorate of Nursing
Excelsior College - Master of Science, Nursing
Excelsior College - Bachelor of Science, Nursing
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