Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KRISTIN CRAWFORD

Round Rock

Summary

Dynamic Learning and Development Leader with 24 years of progressive experience in talent development, learning, and organizational design, supporting a global organization. Proven track record in creating and scaling innovative learning strategies, driving business impact, and leading cross-functional teams in remote and hybrid environments. Expert in developing talent retention strategies, designing impactful learning experiences, and embedding principles of equity, inclusion, and belonging across global programs.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Senior Instructor

iSpeak
03.2024 - Current
  • Lead workshops and training sessions focusing on communication, leadership, and presentation skills, achieving an NPS of 90%.
  • Design and deliver customized learning experiences to support employee development in alignment with client business goals.
  • Partner with stakeholders to craft innovative training programs that embed equity, inclusion, and belonging principles.

Director, Learning and Development

Dell
03.2021 - 08.2023
  • Developed and implemented a Talent Architecture Framework, increasing internal competencies by 16% and employee engagement by 18%.
  • Launched Marketing University, aligning with business goals and scaling learning initiatives to support a high-performance culture.
  • Collaborated with People Analytics to determine key metrics, analyze program effectiveness, and drive strategic improvements.

Global Learning and Development Lead

Dell
11.2018 - 03.2021
  • Led the design and deployment of L&D programs for a global audience, enhancing skills and supporting career progression.
  • Drove innovation in learning modalities and delivery methods, including virtual learning experiences and micro-learning.
  • Managed partnerships with People Tech teams to optimize learning platforms and technologies, improving user experience and engagement.

Program Manager, Mid-Career Rotation Program

Dell
12.2016 - 11.2018
  • Managed global rotation programs, aligning initiatives with CFO strategic objectives and achieving a 95% program completion rate.
  • Enhanced program pathways with new tools and processes, leading to increased efficiency and participant satisfaction.

Senior Manager, Early in Career Development Program for Recent Graduates

Dell
08.2011 - 12.2016
  • Developed and scaled entry-level development programs globally, achieving significant growth and high satisfaction ratings.
  • Streamlined HR processes to support global mobility and talent management, optimizing performance outcomes.

Learning Consultant and Sales Enablement Lead

Dell
02.2004 - 08.2011

Senior Sales Representative and New Hire Sales Trainer

Dell
03.1999 - 02.2004

Education

Mathematics -

University of Texas
Austin, TX
05.1998

Skills

Learning and Development

Leadership Development

Business Partnership

Curriculum Development

Program Management

Talent Development

Strategic Thinking

Data-Driven Decision Making

Certification

Hogan Coach Certified

DISC Certified

Timeline

Senior Instructor

iSpeak
03.2024 - Current

Director, Learning and Development

Dell
03.2021 - 08.2023

Global Learning and Development Lead

Dell
11.2018 - 03.2021

Program Manager, Mid-Career Rotation Program

Dell
12.2016 - 11.2018

Senior Manager, Early in Career Development Program for Recent Graduates

Dell
08.2011 - 12.2016

Learning Consultant and Sales Enablement Lead

Dell
02.2004 - 08.2011

Senior Sales Representative and New Hire Sales Trainer

Dell
03.1999 - 02.2004

Mathematics -

University of Texas

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KRISTIN CRAWFORD