Kristin Dayton
Greater Portland Metro,OR
Summary
Versatile professional with extensive experience in administration, business development, client relations, marketing, recruiting, and sales within a variety of highly competitive industries. Extremely organized with a proven ability to thrive in deadline-driven operations.
Overview
28
28
years of professional experience
Work History
OFFICE MANAGER
ACADIA HEALTHCARE
03.2021 - Current
- Exceptional organization/administrative skills, client relations, written correspondence
- Handle sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provide exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintain accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Create, maintained and updated filing systems for paper and electronic documents.
- Develop and maintain successful relationships with vendors, suppliers and contractors.
- Oversee office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conduct regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhance team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinate office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Support department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Assist in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Facilitate smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
ENROLLMENT SPECIALIST/College Admissions Advisor
SAN JOAQUIN VALLEY COLLEGE
01.2019 - 12.2019
- Utilized systematic interviewing techniques and analytical methods to evaluate student compatibility
- Communicated effectively via telephone, email, and in person with prospective customers.
- Conducted comprehensive applicant interviews to determine eligibility and fit for specific programs.
- Managed accurate recordkeeping of student information and application documents, ensuring compliance with regulations.
- Utilized exceptional interpersonal skills to establish rapport with prospective students from diverse backgrounds, serving as a liaison between students and academic advisors, and financial aid for seamless enrollment process
- Participated in professional development opportunities, staying current on emerging trends within higher education, playing a significant role in admissions team by exceeding September 2019 start goal by 110%
- Contributed to campus outreach events, showcasing available programs and promoting enrollment opportunities
- Generated leads through cold-calling, networking and other outreach methods to collaboratively reach targets, consistently meeting or exceeding personal quotas.
ENROLLMENT SPECIALIST/ADMISSIONS COUNSELOR
QUINSTREET INC
07.2016 - 07.2018
- Conducted Comprehensive interviews to recruit prospective students for eligibility of online university experience
- Utilized systematic interviewing techniques and analytical methods to determine student compatibility
- Trained and mentored associates new to the Educational Campaign within our company contract
- Consistently achieved or surpassed monthly performance goals, resulting in company recognition of Performance Award,Customer Empathy Award, Student Customer Service Certificate of Appreciation
- Understood and thoroughly explained services for potential students
ASSISTANT DIRECTOR OF ADMISSIONS
ARGOSY UNIVERSITY
07.2013 - 07.2015
- Recruited and prepared prospective students for enrollment for a private, regionally accredited university, operating under the umbrella of the Education Management Corporation conglomerate
- Utilized face-to-face interviews and phone contact to evaluate student compatibility
- Engaged with prospective students through participation in local College Fairs
- Assisted prospective students with admissions by processing paperwork, arranging and conducting campus tours and conducting follow-up activities.
- Improved communication between Admissions Office and prospective students by implementing a CRM system to track inquiries and applications.
- Maintained close communication with admitted students throughout the enrollment process, ensuring a smooth transition into their first year at the university.
- Monitored and assessed results of postsecondary programs and services to identify and capitalize on potential improvements.
- Consistent top performer and team leader in efforts to increase student enrollment
- Lead Trainer for new hires resulting in appointment to Compliance Committee for Colorado branch
- Organized successful open house events that showcased campus facilities and programs, attracting a larger pool of potential applicants.
MARKETING MANAGER
MONTEREY DIAGNOSTIC IMAGING CENTER
10.2010 - 07.2011
SR. MARKETING MANAGER/PACS ADMINISTRATOR
COMPUTERIZED DIAGNOSTIC IMAGING CENTER
10.2006 - 10.2008
BROKER SALES PRODUCER
AEGIS PACIFIC INSURANCE SERVICE
01.2004 - 01.2006
BROKER SALES PRODUCER
LIVERMORE AND ASSOCIATES
01.2001 - 01.2004
BROKER SALES REPRESENTATIVE
AETNA US HEALTHCARE
01.1996 - 01.2001
Education
Bachelor of Arts - Speech Communication And Business Administration
California State University
NorthridgeSkills
- Office Administration and Support
- Recruitment and Interviewing
- Web Content Editing
- Relationship Building and Database Management
- Project Management utilizing Time Management
- Effective Customer Relations
- Documentation and Reports Management
- Employee Supervision
- Performance Reviews
- Regulatory Compliance
- Staff Training, Mentorship, and Team Collaboration
- Event Planning & Coordination
Timeline
OFFICE MANAGER
ACADIA HEALTHCARE
03.2021 - Current
ENROLLMENT SPECIALIST/College Admissions Advisor
SAN JOAQUIN VALLEY COLLEGE
01.2019 - 12.2019
ENROLLMENT SPECIALIST/ADMISSIONS COUNSELOR
QUINSTREET INC
07.2016 - 07.2018
ASSISTANT DIRECTOR OF ADMISSIONS
ARGOSY UNIVERSITY
07.2013 - 07.2015
MARKETING MANAGER
MONTEREY DIAGNOSTIC IMAGING CENTER
10.2010 - 07.2011
SR. MARKETING MANAGER/PACS ADMINISTRATOR
COMPUTERIZED DIAGNOSTIC IMAGING CENTER
10.2006 - 10.2008
BROKER SALES PRODUCER
AEGIS PACIFIC INSURANCE SERVICE
01.2004 - 01.2006
BROKER SALES PRODUCER
LIVERMORE AND ASSOCIATES
01.2001 - 01.2004
BROKER SALES REPRESENTATIVE
AETNA US HEALTHCARE
01.1996 - 01.2001
Bachelor of Arts - Speech Communication And Business Administration
California State University
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