Kristin DeRosa
Milford,NH
Summary
Aspiring mental health counselor seeking a graduate school program to develop knowledge and skills, with a strong interest in family and trauma counseling. Goal to become a compassionate therapist who works with clients to achieve their full potential.
Overview
3
3
years of professional experience
Work History
Sales Associate, Action Sports
REI Co-op
08.2024 - Current
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate Crew Lead
Vineyard Vines Outlet
05.2023 - Current
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed and motivated employees to be productive and engaged in work.
Sales Associate
Proctor Ski and Board
10.2023 - 04.2024
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to effectively build rapport and lasting relationships.
Sales Associate
Sport Loft
11.2022 - 04.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Performed cash and card transactions to complete customer purchases.
General Manager
Modern Pizza
03.2022 - 09.2022
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Managed opening and closing shift kitchen tasks.
Education
Master of Education - Elementary Education
Boston University
Boston, MA05-2001
Bachelor of Arts - Humanities
Providence College
Providence, RI05-1998
Skills
- Teamwork and collaboration
- Goal oriented
- Building rapport
- Hospitality and accommodation
- Excellent people skills
- Written and oral communication skills
Timeline
Sales Associate, Action Sports
REI Co-op
08.2024 - Current
Sales Associate
Proctor Ski and Board
10.2023 - 04.2024
Sales Associate Crew Lead
Vineyard Vines Outlet
05.2023 - Current
Sales Associate
Sport Loft
11.2022 - 04.2023
General Manager
Modern Pizza
03.2022 - 09.2022
Master of Education - Elementary Education
Boston University
Bachelor of Arts - Humanities
Providence College
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