I am an experienced and resourceful administrative professional who has worked successfully in various industries, such as medical practices, government facility, and a non-profit organization for over ten years. I contribute exceptional interpersonal skills, high productivity, and an innovative work approach.
Overview
7
7
years of professional experience
Work History
Administrative Associate
Foundation for Advanced Education in the Sciences at the NIH
01.2023 - Current
Successfully managed the different aspects of office administration, such as answering phone calls, managing different calendars, ordering supplies, tracking the office inventory, setting up meetings, organizing internal and external events, and providing outstanding customer service.
Successfully provided high-level administrative support to various departments such as Academic Programs, Retail Services, Health Insurance, and Properties.
Successfully organized internal and external high-profile events such as symposiums, author book signings, meet and greet, space reopening, and NIH
Take Your Child to Work Day 2023 and 2024.
Created and maintained administrative documents such as the Front Desk manual and summary of responsibilities, office property equipment list, vendor contacts list, and partnerships budget tracking.
Developed outstanding professional relationships with clients and partners by exhibiting exceptional communication, writing, and listening skills.
Assisted the Director of Administration in various projects such as managing office surplus, NIH partnerships, and managing GFE and staff telework equipment.
Gained outstanding attention to detail by meticulously reviewing the invoices assigned to me for approval.
Facilitated timely delivery of projects to meet organizational and departmental objectives.
Medical Support Assistant
National Institutes of Health (Contractor - BEI)
02.2021 - 12.2022
Accomplishments: Clinical Center Radiology Central Scheduling
Created monthly reports for all radiology appointments scheduled and forwards report to Patient Support Services department
Successfully managed and organized the Radiology schedule of the National Institutes of Health Clinical Center.
Excelled in scheduling complicated cases including multiple radiology tests.
Maintained confidential and sensitive patient information with integrity.
Interventional Radiology
Successfully managed the Interventional Radiology's daily schedule and procedures.
Successfully provided administrative support to Interventional Radiology physicians, nurses, and technologist by checking-in patients for their
procedures, creating daily patient charts, answering phone calls and email inquiries, and filling biopsy requests for physicians to review.
Ensured patient safety by triple checking pre-operation requirements.
Promptly responds to emails and inquiries about the Interventional Radiology department.
Performed medical records management, including filing, organizing and scanning documents.
Medical Receptionist/Assistant
HMS Medical Group
12.2019 - 11.2020
Checks in and checks out patients after their visit
Collects co payments and/or balances
Verifies insurance through Electronic Medical Record system
Retrieves medical records and/or clinical notes from other Physician
Manages multiple Physician's schedule
Schedules follow ups and appointments
Sends prescription refills through EMR system for Physician approvals
Enters Laboratory and/or Radiology orders through EMR system
Manages multiple phone lines efficiently
Organizes EMR charts to make sure patient's records are secure and accurate
Disinfects and sanitizes for the safety of patient's and employees
Triages patients
Performs EKG when necessary
Assists with regular treadmill exercise stress test under Physician's supervision.
Office Assistant
M. Saeed Koolaee M.D F.A.C.C
11.2017 - 11.2019
Checks in and checks out patients after their visit
Verifies patient information, confirms purpose of visit, and insurance information
Encodes patient information and schedules appointments
Prepares patients for examination and assign designated exam rooms
Triage patients by getting height, weight, and BMI
Assist and help the patients, especially the elderly through out the office visit
Prepares patients and scribes for Physician during echo cardiogram
Performs EKG and hook-up 24 hour holter monitors
Organize charts and enters nuclear stress test and electrocardiogram reports.
Education
Certificate - Project Management
Montgomery College
Rockville, MD
08.2024
Bachelor of Science - Tourism Management
Colegio De San Juan De Letran
Manila, Philippines
05.2015
Skills
Written Communication
Verbal Communication
Project Management
Inventory Management
Time Management
Knowledge of MS Office
Calendar Management
Creative Problem Solving
Flexibility and Adaptability
Data Entry
Team player
Customer Service
Building Rapport
Positive Work Attitude
Highly Organized and Efficient
Fast Leaner
Conflict Resolution
Accomplishments
National Institutes of Health CEO Awardee 2022
Timeline
Administrative Associate
Foundation for Advanced Education in the Sciences at the NIH
01.2023 - Current
Medical Support Assistant
National Institutes of Health (Contractor - BEI)
02.2021 - 12.2022
Medical Receptionist/Assistant
HMS Medical Group
12.2019 - 11.2020
Office Assistant
M. Saeed Koolaee M.D F.A.C.C
11.2017 - 11.2019
Certificate - Project Management
Montgomery College
Bachelor of Science - Tourism Management
Colegio De San Juan De Letran
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