Kristin Dixon
Bloomington,IN
Summary
Passionate leadership professional with expertise in expanding network connections, training, problem solving and implementing sales strategies to promote brand recognition. Results-oriented team builder with extensive knowledge in Title Insurance and Escrow processes in Indiana and surrounding states.
Overview
8
8
years of professional experience
Work History
Regional Sales Manager
Trademark Title Services
Indianapolis , IN
2023.08 - Current
- Analyzed regional sales performance data to develop actionable insights.
- Monitored competitor activities and analyzed pricing trends in the region.
- Developed strategies and plans for regional sales growth.
- Recruited, trained, coached, mentored, and evaluated a team of regional sales representatives.
- Generated reports on weekly, monthly, quarterly basis detailing regional sales metrics such as revenue goals achieved or missed targets.
- Implemented effective territory management techniques across the region.
- Conducted regular market research to identify customer needs and preferences- and adjusted sales strategies accordingly.
- Gained market share in new sales performance through aggressive team training.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Cultivated an environment that fostered cross-teamwork among operations and sales staff members.
- Maintained accurate records of all sales activities including leads generated and closed deals through CRM (Salesforce)
- Supported sales team members to drive growth and development.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Planned events such as webinars or seminars to engage customers.
- Ensured compliance with all applicable laws related to advertising and promotions.
- Tracked budgets for all marketing initiatives and provided regular updates to ownership.
- Managed social media accounts and campaigns.
- Created content for promotional materials, including brochures, flyers, and websites.
- Designed graphics and logos for advertisements, newsletters, and other marketing collateral.
- Assisted senior management in developing long-term financial objectives.
- Reviewed monthly expense reports from various departments for accuracy.
- Identified areas of potential savings or revenue growth opportunities.
- Created cost control systems to ensure that expenses were kept within allocated limits.
Account Manager
Trademark Title, Inc
Indianapolis , IN
2023.02 - 2023.08
- Conducted market research to identify potential customers.
- Maintained accurate records of all customer interactions in the CRM system.
- Resolved customer complaints in a timely manner.
- Generated leads through cold calling activities.
- Developed strategies to increase revenue from existing accounts.
- Monitored industry trends and made recommendations for changes in strategy accordingly.
- Provided training and guidance to new Account Managers.
- Engaged customers through social media platforms to create a sense of community around the brand.
- Assisted with creating digital advertisements for various online platforms.
- Increased sales and brand awareness through face-to-face marketing.
Account Manager
Meridian Title Corporation
Indianapolis , IN
2018.01 - 2023.02
- Oversaw and managed 600+ orders and brought in $791k in 2022
- Fostered relationships with clients to expand customer base and retain business through community involvement, brand recognition and stellar customer service.
- Acted as main point of contact to maintain customer transaction, answered customer questions and responded quickly to problems with timely solutions.
- Met and exceeded sales goals every year in this position and won MTC New Customer award is 2022 while coming in runner-up for the award in 2019, 2020 and 2021.
- Created and conducted monthly seminar for Real Estate Industry Professionals on various relevant topics in addition to regularly conducting in-office customized trainings for realtors on requested topics.
Escrow Officer
Meridian Title Corporation
Carmel , IN
2016.12 - 2018.01
- Reviewed contracts, commitments and orders to prepare for closing and assembled documents to prepare files and facilitate smooth final transactions.
- Closed commercial and residential Purchase, Refinance and Investor transactions with efficiently and attention to detail within the given contract timeline.
- Collaborated with customers, realty professionals and lender representatives to obtain pertinent information to efficiently and accurately create and balance Settlement Statements.
- Completed funding and all post-closing requirements
- Utilized internal transaction management system, Resware, to track and complete necessary steps throughout the escrow process.
Escrow Officer
Metropolitan Title Company
Mishawaka , IN
2016.08 - 2016.12
- Complied with purchase contract terms and conditions, prepared accurate settlement statements and complied with state and federal laws governing escrow transactions.
- Closed purchase and refinance transactions in and for North Central Indiana, Northwest Indiana, Northeast Indiana and Southern Michigan, and satisfied customer expectations by meeting timelines and communicating proactively.
- Oversaw complete real estate closing process and adhered to all related process guidelines, company standards and title requirements.
Account Manager
Worldwide Express
South Bend , IN
2016.02 - 2016.08
- Established lasting relationships with clientele through effective issue resolution and negotiation, boosting business opportunities.
- Identified opportunities to reduce cost and improve productivity for clientele and helped implement the software and training within their organizations.
- Saved costs for customers through negotiating contracts with full truckload freight companies, individual freightliners and small parcel suppliers.
- Fostered relationships with current customers to expand customer base through referral and retain current clientele.
Education
Title Producer License #977718
Indiana Department of Insurance
Indianapolis, IN08.2016
Notary Commission # NP0691006
Indiana Notary Public
Indianapolis, IN08.2016
Bachelor of Arts -
Indiana University Bloomington
Bloomington, IN05.2010
Skills
- MIBOR Realtor Foundation: Board of Directors: President (2025), President-Elect (2024), Treasurer (2023) Member (2021-present), Ball Committee Chair (2022-2023), Finance Committee Chair (2023), Golf Committee Co-Chair (2019-present), Donor Cultivation and Marketing Committee (2022-present), Ball Committee (2019-present)
- MIBOR (Metropolitan Indianapolis Board of Realtors): 2023 MIBOR OVERALL Affiliate of the Year Recipient, 2022 Real Estate Academy of Leadership Graduate, 2022 Overall Affiliate of the Year Nominee, 2021 Overall Affiliate of the Year Nominee, 2020 Overall Affiliate of the Year Nominee
- Hendricks Co. Division of MIBOR: 2023 Affiliate of the Year, 2022 Rising Star, 2020 Affiliate of the Year, Executive Board/Vice Chair (2022), Executive Board/Secretary (2021), Golf Committee (2020-2021), Holiday Party Committee (2019-2020, Scholarship Committee (2022)
- IREIBA (Indiana Real Estate Independent Broker Association): Executive Board/Secretary (2021)
- BAGI (Builders Association of Greater Indianapolis): 2019-2021 Event Coordination Committee
- Crossroads Association of Realtors (Columbus, IN): RPAC Committee (2022), Community Outreach Committee (2022)
Timeline
Regional Sales Manager
Trademark Title Services
2023.08 - Current
Account Manager
Trademark Title, Inc
2023.02 - 2023.08
Account Manager
Meridian Title Corporation
2018.01 - 2023.02
Escrow Officer
Meridian Title Corporation
2016.12 - 2018.01
Escrow Officer
Metropolitan Title Company
2016.08 - 2016.12
Account Manager
Worldwide Express
2016.02 - 2016.08
Title Producer License #977718
Indiana Department of Insurance
Notary Commission # NP0691006
Indiana Notary Public
Bachelor of Arts -
Indiana University Bloomington
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