Kristin Dyer
Dahlonega,GA
Summary
Experienced Detention Officer known for effective crisis management and conflict resolution. Demonstrated ability in training new officers and maintaining accurate inmate records, contributing to operational efficiency and safety within the detention facility.
Overview
11
11
years of professional experience
2
2
Certifications
Work History
Detention Officer
Lumpkin County Sheriff's Office
Dahlonega, Georgia
08.2022 - Current
- Conducted thorough searches of inmates and their belongings to prevent contraband.
- Supervised inmate activities to ensure safety and compliance within the detention facility.
- Managed inmate documentation and ensured accurate record-keeping for compliance.
- Supported inmate intake procedures, ensuring accurate identification and classification for effective processing.
- Assisted in the intake of new inmates, ensuring all necessary paperwork was completed and filed correctly.
- Assisted in training new officers on safety protocols and operational procedures.
- Followed daily routine schedule and took head counts of all inmates in assigned cell block.
- Documented inmate activity through incident reports and daily logs for regulatory compliance.
- Provided guidance to inmates regarding their rights and facility regulations. regarding their rights, privileges, rules and regulations of the facility.
- Performed administrative duties such as filing, data entry, mail sorting and answering telephones.
Student Worker
University of North Georgia
Dahlonega, GA
04.2019 - 08.2022
- Delivered customer service at front desk, assisting visitors and students with inquiries and needs.
- Welcomed visitors at front desk, addressed questions, and guided individuals to appropriate resources.
- Answered office phone to direct inquiries to appropriate individuals.
- Assessed customer needs quickly and effectively to ensure satisfaction.
- Followed instructions from management to complete tasks according to exact specifications.
- Developed strong oral and written communication skills in working with people of different ages.
- Maintained positive working relationship with fellow staff and management.
Team Leader
Culver's Restaurant
Navarre, Florida
03.2015 - 08.2021
- Promoted to leadership position for strong work ethic, leading to enhanced team commitment to customer service.
- Supervised daily operations to ensure smooth restaurant service.
- Trained and mentored staff on customer service and food safety standards, improving team compliance and service quality.
- Implemented training programs for new hires to support their onboarding process.
- Managed inventory levels, placing orders to maintain stock availability.
- Ensured compliance with health regulations and restaurant policies.
- Addressed customer concerns promptly to enhance guest satisfaction.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Developed strategies for problem solving and conflict resolution, fostering a collaborative team environment.
Education
Bachelor of Arts - Criminal Justice
University of North Georgia
Dahlonega, GA08-2022
High School Diploma -
Navarre High School
Navarre, FL06-2017
Skills
- Supervision techniques
- Record keeping
- Crisis intervention
- Training new officers
- Effective communication
- Counseling inmates
- Conflict resolution
- Crisis management
- Mental alertness
- System recordkeeping
- Medical emergencies
- De-escalation techniques
- Patience and tolerance
- Report writing
Certification
CPR Certified
References
References available upon request.
Timeline
Detention Officer
Lumpkin County Sheriff's Office
08.2022 - Current
Student Worker
University of North Georgia
04.2019 - 08.2022
Team Leader
Culver's Restaurant
03.2015 - 08.2021
Bachelor of Arts - Criminal Justice
University of North Georgia
High School Diploma -
Navarre High School