Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristin Ellison

Saint Maries,ID

Summary

Reliable professional with experience in providing superior customer service and food service. Goes after opportunities to constantly challenge myself. I am always looking for a different category of work. I am a reliable attendant who is efficient in managing multiple simultaneous tasks in busy environments.

Overview

5
5
years of professional experience

Work History

Resort Services

Highway West Vacations
06.2023 - Current

Learned how to efficiently lease out boat slips to customers.

Enhanced my customer service skills, as with this job I spend almost all of my time on the phone with customers and replying to emails/texts.

Pumped gas for boats.

Did the inventory, stocked, and organized merchandise and grocery items for the convenient store.

  • Monitored and maintained organized work space, confirming efficient operations.
  • Increased team productivity with effective communication and collaboration strategies.
  • Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
  • Provided exceptional service to clients, fostering strong relationships and repeat business.
  • Maintained high customer satisfaction standards to meet or exceed targets.

Barista

Whistle Stop Coffee Shop
05.2023 - 06.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.

Cook

Humdingersrestaurant
07.2019 - 05.2023
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.

Education

High School Diploma -

Kellogg High School
Kellogg, ID
06.2021

Skills

  • Goal-oriented mindset
  • Client Relationship Building
  • Complaint Handling
  • Workflow Management
  • Call center experience
  • Dispute Mediation
  • Customer satisfaction measurement
  • Customer Service
  • Strong Work Ethic
  • Attention to Detail
  • Listening Skills
  • Excellent Communication
  • Team Collaboration
  • Multitasking and Organization
  • Computer Skills
  • Sales expertise
  • Complaint resolution

Timeline

Resort Services

Highway West Vacations
06.2023 - Current

Barista

Whistle Stop Coffee Shop
05.2023 - 06.2024

Cook

Humdingersrestaurant
07.2019 - 05.2023

High School Diploma -

Kellogg High School
Kristin Ellison