Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
Pools & Spas Service Inc.
04.2017 - Current
Filling out and filing permits with the townships for equipment installation and Renovations.
Scheduling Inspections for open permits.
Calling and emailing customers to collect payments on open invoices.
Built and sent estimates to customers.
Entered Renovation projects into the system and set up all jobs and tasks for them.
Processed Payments.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked office supplies and placed orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Scheduled client appointments for Project Manager.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Processed customer orders accurately and within agreed timeframes to meet service standards.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Administrative Assistant
Precision Tech Home Services
02.2016 - 09.2017
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Restocked office supplies and placed purchase orders to maintain adequate stock levels.
Executed record filing system to improve document organization and management.
Created and maintained databases to track and record customer data.
Filled out permits for jobs, contacted townships and scheduled inspections.
Set up jobs for electrical and hvac customers.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Junior Underwriter
NIP Group
03.2012 - 02.2016
Built strong relationships with lenders, brokers and clients for constructive communications.
Documented underwriting decisions and provided evidence of compliance with applicable regulations.
Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
Provided customer service for existing book of 300+ customer accounts.
Responsible for underwriting renewals and new business in accordance with underwriting guidelines.
Responsible for processing issuance, endorsements, cancellations and rewrites.
Processed the necessary reports and loss analysis for each account.
Office Administrative Assistant/Permit Specialist at Dream Splash Pools and Spas/Premier Pools and SpasOffice Administrative Assistant/Permit Specialist at Dream Splash Pools and Spas/Premier Pools and Spas