Kristin Fellencer
Tomball
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Built career of 14 years of experience as Sales Director and 2 years as Director of Operations. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Director of Operations
Lone Star Provisions - Boar's Head Purveyor
02.2023 - Current
- Streamlined operational processes by implementing efficient workflow management strategies.
- Managed cross-functional teams for successful project completion and timely delivery.
- Optimized inventory control procedures to minimize stockouts and excess inventory levels.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Manager/Sales Director
Triumph Golf
02.2009 - 02.2023
- Coordinated employee schedules, payroll, and new hire training.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Trained, supervised and motivated over 50 employees to enhance customer service and encourage repeat business.
- Promoted company in local community through word-of-mouth, social media and special events.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Executed strategic plans for growth and new acquisitions.
- Produced contracts, reports, letters, and proposals for clients.
- Increased sales revenue by developing and implementing effective sales strategies.
Escrow Assistant
Stewart Title
07.2003 - 02.2009
- Maintained open communication with lenders, brokers and borrowers.
- Scheduled signings and gathered required paperwork.
- Prepared estimated closing statements for buyer and seller.
- Studied and clarified buyer, seller and lender instructions to determine escrow requirements.
- Checked signatures and legal descriptions for accuracy and integrity.
- Communicated requirements and title exception information to clients.
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
- Followed-up on status of releases, policies and return of recorded documents.
- Prepared and delivered projected HUD-1 settlement statements to lender upon request.
Education
Bachelor of Arts - Communication Studies
Sam Houston State University
Huntsville, TX05.2009
Skills
- Sales Planning
- Delivery Schedules
- Guest Relations
- Workflow Schedules
- Catering Supervision
- Food Service Operations
- Corrective Actions
- Menu Development
- Suggestive Selling
- Safe Food Handling Practices
- Food Safety Cost Controls
- Operational Efficiency
Additional Information
Notary Public
Timeline
Director of Operations
Lone Star Provisions - Boar's Head Purveyor
02.2023 - Current
Manager/Sales Director
Triumph Golf
02.2009 - 02.2023
Escrow Assistant
Stewart Title
07.2003 - 02.2009
Bachelor of Arts - Communication Studies
Sam Houston State University
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