Summary
Overview
Work History
Skills
Timeline
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Kristin Flores Greb

Brookfield,IL

Summary

Results-driven leader with 14 years of experience in elevated leadership roles, including 5 years as a Store Manager and 1 year as a District Manager in Training. Dedicated to coaching and developing Store Managers, enhancing team performance through role clarity and tailored individual development plans. Consistently leverages company-directed tools to drive top-line sales, boost operational productivity, and foster a positive workplace culture. Committed to advancing organizational goals through effective leadership and strategic team development.

Overview

6
6
years of professional experience

Work History

District Manager in Training

Victoria's Secret
Wisconsin/North Chicago, IL
03.2024 - Current
  • Developed a strong external bench in the DMIT role through effective networking and recruiting, and provided internal opportunities to the associate population through follow-up on Store Managers' development of teams, which successfully filled 11 roles within 204.
  • Managed labor throughout the year, week by week, through WFM inspections and follow-up, ending the year at +0.07% to the total labor plan across all five stores.
  • Achieved an average growth of +17% in sales, +17% in bras, and +4% in conversion across all comp stores in the 2024 Fall season versus the 2024 Spring season.
  • Achieved an average growth of +22% in total sales goals across all non-comp stores in the fall season versus the spring season.

Stretch Assignments

Victoria's Secret
Chicago, IL
06.2020 - Current
  • On point for District Manager in Patrick's absence from 2021-current. Participated on Regional Conference calls and Regional Launch Visit Summaries. Led District conference calls to eliminate the gap between store to store performance, gave feedback on brandguide execution, managed payroll district wide, evaluated performance and followed up with stores in person and voice to voice to create a plan for insight to action and required a result for weekend business
  • Oversaw Fox Valley in Q3 of 2023 lifting total results +5%, VSI +2%, Pink +6%, Beauty +9% and bras +5%
  • 2023 Oversaw Old Orchard- assisted in getting staffed, onboarded, scheduled and planned for stock out preparing for new store opening
  • 2020 TAP SM Chicago Ridge: Maintaining Platinum Status and $FS growth YTD through Customer Experience and development SLT selling skillset. Successfully utilized Performance Improvement Plan with a Functional Manager under the competency Store Expertise, seen huge progress each month and was successful after the 90 days in her consistency to knowing Store Communication specifically in Ops and her ability to follow up.
  • 2020 TAP SM Orland Pink: Developed SLT on how to leverage tools and inspection of our foundation to improve total growth of $FS by $4 in one season. Developed part time associate Jessica Laski to be ready for next as 1484 Beauty Supervisor.

Store Manager North Michigan Avenue

Victoria's Secret
Chicago, IL
01.2022 - 01.2024
  • Achieved Platinum Circle in 2022, ranking #3 in the company through clarity of expectation, follow through of company's selling culture, inspection and zero tolerance of not meeting company standard
  • Completed our VS&Co HIPO 2023 program with my adopted store Southlake; collectively achieving positive growth comparing from the starting month of July to the ending month in October. Store 600 and 476 total sales growth +19%, Bras +57%, Conversion +9% and Loyalty flat through calendar planning store visits, weekly touchbases with SM, and utilizing email and photoshare to inspect and follow up in between.
  • Promoted 5 directs to Fulltime and Leadership positions within the store as well as to other locations in the district. Utilized LinkedIn to recruit high volume top talent in the retail industry and successfully filled positions in a timely manner for 2023

Store Manager Southlake

Victoria's Secret
Merrillville, IN
03.2021 - 01.2022
  • Ended the 2021 fiscal year as second highest volume in the district with a $28.75 $FS; ranking a 2 in competencies and results
  • Led elevated bra classes within the district for Assistant Store Managers and Brand Managers to level set expectations within new district alignment and reduce variability store to store
  • Reversed culture at Southlake to be in line with our company values through leveraging open door policy and regular touchbases, and performance improvement.
  • Promoted 3 directs to Fulltime and Leadership positions within the store. Utilized LinkedIn to recruit top talent in the retail industry to fill a leadership role. Created a strong bench of talent by building relationships and succession through out the district.

Pink Store Manager

Victoria's Secret
Chicago, IL
06.2019 - 08.2020
  • Exceeded Pink sales from 2018 to 2019 by 2% and Pink bras by 34%. Developed top talent with a clear focus on customer experience through continuous teaching, coaching and follow up of the Elevated Selling Model. Created a strong bench while ASM that allowed me to fill all SLT and FT roles internally for SI100: Promoted 7 directs to Fulltime and Leadership positions within the store, district, and Home Office.

Skills

  • Delivers results
  • Leads and demonstrates the company values
  • Communication skills
  • Develops talent
  • Visual Merchandising
  • Workforce management
  • Performance Management
  • Customer Experience

Timeline

District Manager in Training

Victoria's Secret
03.2024 - Current

Store Manager North Michigan Avenue

Victoria's Secret
01.2022 - 01.2024

Store Manager Southlake

Victoria's Secret
03.2021 - 01.2022

Stretch Assignments

Victoria's Secret
06.2020 - Current

Pink Store Manager

Victoria's Secret
06.2019 - 08.2020

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Kristin Flores Greb