Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic
Kristin Follis

Kristin Follis

Byhalia,MS

Summary

Experienced professional with history of meeting company goals, utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Enthusiastic disposition and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Experience and clear understanding of lending, mortgage and banking. Dedicated to maintaining professionalism and integrity.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Mortgage Loan Officer

Eagle Bank Mortgage
Olive Branch, MS
08.2021 - Current
  • Examined customer loan applications for loan approvals and denials.
  • Oversaw scheduling of timely loan closing to satisfy home builder and borrower.
  • Prepared early disclosures for borrower.
  • Worked with underwriters to fix application problems and resolve issues.
  • Uploaded financial history paperwork and loan documents to Encompass.
  • Monitored full life cycle of loan from initial application to final funding.
  • Developed and maintained relationships with local real estate agents.

Bank Manager, Loan and Mortgage Officer, CSA

First Commercial Bank
Southaven , MS
01.2011 - 04.2021
  • Managed clients by applying resolutions skills and extensive knowledge of bank policies, products and services.
  • Protected company assets with strategic risk management approaches.
  • Facilitated internal audits and prepared detailed reports on findings.
  • Upheld stringent bank standards for loans, money handling and legal considerations.
  • Provided advice on different bank products and financial options.
  • Originated, reviewed, processed, closed and administered customer loan proposals.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
  • Oversaw branch operations and workflow for consistency.
  • Handled various accounting transactions.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.

Assistant Branch Manager

Sun Trust
Southaven, MS
10.2009 - 01.2011

Assistant Branch Manager

Triumph Bank
Memphis, Germantown & Collierville, TN
02.2006 - 09.2009

Customer Service Representative

M&F Bank
Collierville, TN
2005 - 2006

Customer Service Representative

South Trust/ Wachovia
Memphis, TN
2004 - 2005

Customer Service Representative

Union Planters Bank
Southaven, MS
2001 - 2004

Education

Olive Branch High School
Olive Branch, MS

Northwest Community College
Southaven, MS

Skills

  • Flexible & Adaptable
  • Self-motivated professional
  • Multitasking abilities
  • Detail-oriented
  • Excellent work ethic
  • Customer Relations
  • Creditworthiness Determination
  • Analytical and Critical Thinking
  • Loan Processing Coordination

Certification

NMLS 754149

Affiliations

Southaven Chamber of Commerce Ambassador

Timeline

Mortgage Loan Officer

Eagle Bank Mortgage
08.2021 - Current

Bank Manager, Loan and Mortgage Officer, CSA

First Commercial Bank
01.2011 - 04.2021

Assistant Branch Manager

Sun Trust
10.2009 - 01.2011

Assistant Branch Manager

Triumph Bank
02.2006 - 09.2009

Customer Service Representative

M&F Bank
2005 - 2006

Customer Service Representative

South Trust/ Wachovia
2004 - 2005

Customer Service Representative

Union Planters Bank
2001 - 2004

Olive Branch High School

Northwest Community College

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Kristin Follis