Kristin Fritzlo
Medford
Summary
Accomplished sales and management professional with a solid history at Guitar Center, specializing in relationship building and customer service excellence. Successfully leveraged sales skills to drive revenue growth and cultivate customer loyalty. Strong capabilities in cash handling and communication, fostering collaborative environments and training new team members for optimal performance.
Overview
10
10
years of professional experience
Work History
Sales Associate
Guitar Center
10.2016 - 06.2022
- Increased sales revenue by building rapport with customers and recommending suitable products.
- Maintained current knowledge of inventory to deliver precise product information.
- Handled cash transactions accurately while adhering to company policies.
- Collaborated with team members to create an engaging shopping experience for customers.
- Demonstrated product benefits effectively through interactive presentations.
- Resolved customer inquiries efficiently, promoting satisfaction and loyalty.
- Organized store layout to enhance visual appeal and customer engagement.
- Trained new associates on essential sales techniques and service standards.
Lessons Manager
Guitar Center
10.2018 - 06.2021
- Developed lesson plans tailored to diverse learning needs to enhance educational outcomes.
- Coordinated class schedules and instructor assignments for optimal resource allocation.
- Supported instructors with effective classroom management strategies and essential resources.
- Implemented feedback mechanisms to boost student engagement and improve learning results.
- Facilitated communication among instructors, students, and administration to streamline operations.
- Organized extracurricular activities that complemented in-class instruction for holistic student development.
- Monitored student performance data to inform adjustments in teaching strategies for optimal success.
- Led workshops on pedagogy best practices at district-wide professional development events.
Guest Service Representative
Target
06.2014 - 07.2017
- Resolved customer inquiries and issues to improve satisfaction levels.
- Maintained thorough knowledge of product offerings and promotions for effective service.
- Processed transactions using point-of-sale systems, ensuring operational efficiency.
- Collaborated with team members to support store initiatives and enhance service delivery.
- Handled merchandise returns and exchanges in compliance with store policies.
- Addressed guest complaints diplomatically, preserving a positive reputation and high satisfaction rates.
Recreational Volunteer
Medford Hamlet
12.2012 - 12.2014
- Assisted in organizing recreational activities for community engagement and enjoyment.
- Facilitated communication between participants and coordinators to enhance event participation.
- Supported setup and teardown of equipment for various recreational events, ensuring safety protocols were followed.
- Collaborated with team members to develop engaging programming that met diverse community needs.
Education
No Degree - Health Studies And Bilogy
Suffolk County Community College
Selden, NYSachem East High School
Farmingville, NY01.2014
Skills
- Team collaboration and support
- Excellent interpersonal abilities
- Goal-focused mindset
- Outstanding customer service
- Relationship building skills
- Friendly personality
- Cash handling expertise
- Effective communication skills
- Register operation proficiency
- Receiving and stocking inventory
- Client service excellence
- Sales acumen
- Upselling capabilities
- Sales training experience
- Merchandise presentation
Timeline
Lessons Manager
Guitar Center
10.2018 - 06.2021
Sales Associate
Guitar Center
10.2016 - 06.2022
Guest Service Representative
Target
06.2014 - 07.2017
Recreational Volunteer
Medford Hamlet
12.2012 - 12.2014
No Degree - Health Studies And Bilogy
Suffolk County Community College
Sachem East High School
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