Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level LPN position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Supervisor
Panda Express
11.2018 - Current
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.
Evaluated employee performance and coached and trained to improve weak areas.
Achieved results by working with staff to meet established targets.
Maintained compliance with company policies, objectives, and communication goals.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Conducted routine inspections to check quality and compliance with established specifications.
Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Evaluated staff performance and provided coaching to address inefficiencies.
Educated staff on organizational mission and goals to help employees achieve success.
Optimized customer experience by delivering superior services and effectively troubleshooting issues.
People Oriented – enjoys working with our guests and fellow associates, possess good communication and interpersonal skills.
Growth Oriented – knows that learning and growth are keys to personal and professional success and is willing and able to share with others.
Attention to detail in food/service quality and cleanliness
Ensure constant and adequate supply of ingredients are prepared according to company specifications and local health regulations.
Cleans and stocks customer eating area(s), work stations, and equipment
Greets all customers with a smile and friendly greeting and follows all Apple Green customer service policies and procedures
Maintains solid knowledge of product and services available in unit
Transfers supplies and equipment between storage and work areas by hand or cart
Assists with a variety of kitchen-related functions as needed
Receives inventory, move and lift food and beverage products and supplies
Girl Scout Troop Leader
Girl Scouts Of The Chesapeake Bay
08.2018 - Current
Encouraged Girl Scouts to develop own leadership skills through hands-on experiences.
Participated in group activities, emphasizing making camp fun for campers, teaching skills, providing encouragement and facilitating opportunities of interaction between campers.
Assisted in developing and implementing program ideas, planned activities for units and evaluated program quality.
Fostered positive personal connection with each troop participant and cultivated social connections and sense of solidarity.
Established and maintained safe and positive environment for Girl Scouts to grow, learn and have fun.
Encouraged participation in camp activities and guided troop members in safe adventures.
Administered basic first aid and medications per organizational guidelines, documenting incidents and communicating details to camp director.
Created and maintained budget for Girl Scout activities, confirming organization had necessary resources.
Supervised troop volunteers and counselors in execution of unit needs to contribute to safety and healthy experience.
Secured parent participation in troop leadership roles by delivering new leader orientation and training in line with expectations of council's volunteer experience and policies.
Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
Girl focus: Empower girls to lead activities, learn by doing, and cooperate with others on current issues that involve their interests and needs, while having fun.
Personal integrity: Demonstrate dependability, honesty, and credibility.
Adaptability: Adjust, modify own behavior, and remain flexible and tolerant in response to changing situations and environments.
Oral communication: Express ideas and facts clearly and accurately.
Foster diversity: Understand, respect, and embrace differences. Be accepting of the goal of Girl Scouting to promote pluralism and inclusiveness.