Summary
Overview
Work History
Education
Skills
Activities
Annual Quota Breakdown
Hobbies and Interests
Timeline
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Kristin Garofalo

Smithtown,NY

Summary

A self-directed, detail-oriented person with strong leadership abilities. Superior oral and written communication skills complemented by impeccable organizational abilities. Consistently demonstrates growth and competency.

Overview

9
9
years of professional experience

Work History

Social Media Intern

Park Group Solutions
03.2017 - 05.2017
  • Monitor and post on blogs, forums, and social networks
  • Outline outreach and promotion using social networks
  • Website and social media optimization.

Commercial Account Manager

Birdeye
03.2023 - Current
  • Identify white space opportunities in order to upsell, cross-sell, and execute renewal opportunities to improve customer satisfaction and increase annual contract value through expansion / product deals
  • Build and nature strong relationships across commercial book in order to consistently build and deliver pipeline via salesforce
  • Negotiated contract terms with customers and stakeholders in order to close contracts
  • Collaborate with support, product, revops, bizaps, legal, and finance on the weekly to provide updates / product requests, contract approvals, salesforce edits, and overall customer growth and success.

Senior Account Manager (Growth QSR Segment)

Indeed.com
06.2021 - 02.2023
  • Worked with quick service restaurant franchise groups across the United States (chick-fil-a , Dominos, McDonald's, and Subway etc)
  • Annual quota attainment 1.5M+ with efforts of building long term relations and growing their spend quarterly while incorporating new products through SEO, CPC, CPA, Hiring Events and branding
  • 30 calls daily / zoom meetings
  • Updating and forecasting pipeline daily
  • Managing through Salesforce.

Senior Account Executive (acquisition Segment)

Indeed.com
01.2020 - 06.2021
  • Picked by leadership to lead segment wide training on specific product (CPA).

Account Executive (acquisition Segment)

Indeed.com
08.2018 - 01.2020
  • Provided recruitment solutions and first sales from zero billers across a variety of industry types for SMB through cold calling and emailing with annual average of 400k quota
  • Maintaining and further developing those relations by educating current spending clients to increase existing spend through PPC and other products
  • 80-90 calls a day
  • Updating forecasting and pipeline daily
  • Q4 2019 was promoted to Senior account executive after hitting internal required metrics.

Sales Intern

Device42
01.2018 - 07.2018
  • Perform inbound and outbound reach to prospect clients
  • Research best suited target clients on multiple search engines
  • Introduced demos for prospect/ current clients.

Editorial Marketing Intern

Pulse Magazine
05.2017 - 08.2017
  • Curate newsletters, digital stories, and promotional copy
  • Social media optimization.

Writer of Perspectives of The New Generation

Odyssey Online
01.2015 - 01.2017
  • Created blog content.

Education

Cornell Universit Marketing Strategy Certification - Marketing

Cornell University
12.2022

Bachelor of Sciences - Digital Journalism

Fairfield University - College of Arts & Sciences
Fairfield, CT
05.2018

Skills

  • Customer Service
  • Social media technologies
  • Client Engagement
  • CRM proficiency
  • Relationship
  • Management
  • Proposal Writing
  • Salesforce
  • Adcentral
  • Birdeye
  • Mailchimp
  • Hubspot
  • Microsoft Office
  • PowerPoint
  • Excel
  • Google Docs
  • Importio magic
  • Drop box
  • WordPress

Activities

  • Competitive Equestrian
  • Child Equestrian Therapeutic Volunteer
  • Blog Writing

Annual Quota Breakdown

237%, 95%, 120%, 123%, 88%, 90%

Hobbies and Interests

  • Music
  • Photography
  • Food Blogging
  • Animals
  • Skiing
  • Travel

Timeline

Commercial Account Manager

Birdeye
03.2023 - Current

Senior Account Manager (Growth QSR Segment)

Indeed.com
06.2021 - 02.2023

Senior Account Executive (acquisition Segment)

Indeed.com
01.2020 - 06.2021

Account Executive (acquisition Segment)

Indeed.com
08.2018 - 01.2020

Sales Intern

Device42
01.2018 - 07.2018

Editorial Marketing Intern

Pulse Magazine
05.2017 - 08.2017

Social Media Intern

Park Group Solutions
03.2017 - 05.2017

Writer of Perspectives of The New Generation

Odyssey Online
01.2015 - 01.2017

Cornell Universit Marketing Strategy Certification - Marketing

Cornell University

Bachelor of Sciences - Digital Journalism

Fairfield University - College of Arts & Sciences

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Kristin Garofalo