Reliable employee seeking a new position. Offering excellent communication and good judgment.
Conscientious Merchandising Manager with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities.
Versatile Content Writer proficient in researching, writing and editing diverse content. Works with minimal input to produce engaging, authoritative and error-free work. Autonomous yet communicative with 5-year history of superior performance in remote environments.
Caring Tutor Volunteer with strong background leading age-appropriate supplemental educational guidance. Expert at creating engaging environments to promote active, collaborative and meaningful learning to support mastery of subject matter. Deep knowledge in K-8 education with focus on translating into easily-understood, bite-sized lessons.
Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Overview
23
23
years of professional experience
5
5
years of post-secondary education
Work History
Ghost Writer
Kokomo, IN
01.2016 - Current
Delivered services to customer locations within specific timeframes.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Tutor
Stella Doan
Kokomo, IN
2012.01 - 2021.05
Collaborated with student to complete homework assignments, identify lagging skills and correct weaknesses.
Created tailored lesson plans and study guides to teach and assist students in area of study.
Identified learning needs and implemented fun and engaging learning activities to help students advance.
Helped students prepare for tests and exams by providing guidance, motivation and encouragement.
Provided homework assistance using specific curriculum and materials.
Customer Service Representative
Amazon
Kokomo, IN
10.2017 - 12.2018
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers.
Merchandising Manager
ULTA BEAUTY
Kokomo, IN
07.2010 - 01.2016
Established monthly goals and communicated performance expectations during team meetings to optimize sales.
Designed displays to deliver interactive, engaging and memorable store experiences for shoppers.
Optimized store displays and appearance via strategic merchandising.