Accomplished Human Resources Executive proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes benefits administration, compensation structuring and recruitment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Human Resources Director
Oaknoll Retirement Residence
12.2018 - Current
Developed incentive program for hiring of and retaining of employees.
Created and implemented forward-thinking initiatives to improve employee engagement.
Presented data and proposed changes to senior leadership and board members.
Structured compensation and benefits according to market conditions and budget demands.
Monitored administration of benefits program to maintain compliance with employee insurance program.
Orchestrated open enrollment for all benefit offerings.
Administered workers' compensation program for employees injured on job.
Expertise regarding FMLA laws and regulations and kept abreast of human resource principles, practices and procedures.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Managed direct reports to delegate project work while ensuring the quality of work is intact and designated timeline is met.
Managed relationships with vendors to create successful partnerships while setting clear expectations.
Managed system integrations.
Human Resource Manager
Oaknoll Retirement Residence
06.2016 - 12.2018
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Liaised between multiple business divisions to improve communications.
Instructed senior leaders on appropriate employee corrective steps.
Administered workers' compensation program for employees injured on the job.
Expertise regarding FMLA laws and regulations and kept abreast of human resource principles, practices and procedures.
Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
Motivated employees through special events, incentive programs, and constructive feedback.
Organized and led staff orientation programs and training to promote collaboration.
Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
Implemented performance reviews and motivational strategies to elevate HR team results.
Used technologically relevant digital systems to manage payroll and benefits programs.
Human Resource Specialist
Oaknoll Retirement Residence
06.2015 - 06.2016
Oversaw and managed hiring process.
Assisted with writing job postings and job descriptions for boards.
Reviewed and screened applicant resumes to identify qualified candidates.
Developed and implemented onboarding and orientation programs for new employees.
Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Administered employee benefits programs and assisted with open enrollment.
Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Resolved employee complaints and grievances successfully through mediation and collaboration.
Administrative Assistant
Oaknoll Retirement Residence
12.2012 - 06.2015
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Coached new employees on administrative procedures, company policies and performance standards.
Offered office-wide software support and training, troubleshooting issues and optimizing usage.
Implemented and managed online scheduling systems for all staff members in licensed areas.
Arranged rapid office equipment repair and maintenance with vendors.
Education
Bachelor of Science - Human Resource Management
Columbia Southern University
Orange Beach, AL
Skills
Organizational Systems
Advising Department Managers
Statistical Data Analysis
Budget Administration
HR Strategy
Wages and Salary
Executive Leadership
FMLA and Leave Expertise
Compensation and Benefits Administration
Dispute Mediation and Employee Relations Oversight
Project Management Including System Integrations
Certification
SHRM-CP - SHRM Certified Professional
SHRM-Mental Health Ally Certification
Executive Leadership Certificate, University of Iowa, Tippie College of Business
Senior Certified Pharmacy Technician at The University of Iowa Hospital and ClinicsSenior Certified Pharmacy Technician at The University of Iowa Hospital and Clinics