Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kristin Gilstrap

Leander

Summary

Highly skilled Head Bartender with background in high-volume service environments. Strengths include exceptional knowledge of mixology, inventory management, and customer service. Demonstrated ability to lead bartending teams while creating positive guest experiences and maintaining operational efficiency. Notable for improving cocktail menu offerings and enhancing overall bar performance.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Operations Manager

Impact Family Wellness
Cedar Park
11.2021 - Current
  • Oversee and manage all aspects of clinic operations, including scheduling and inventory management
  • Ensure that patients receive exceptional care and service from the moment they enter the clinic.
  • Manage clinic finances, including billing and collections.
  • Train and supervise administrative staff
  • Develop and implement efficient processes and procedures to optimize workflow and productivity
  • Help to ensure compliance with all relevant healthcare regulations and standards, including OSHA guidelines

Bartender

FBR
08.2021 - Current
  • Provide exceptional customer service to event attendees
  • Operate POS system for order processing
  • Utilize retail math skills for cash handling and transactions
  • Manage time effectively to ensure smooth event flow
  • Handle cash register duties efficiently
  • Prepare drink orders
  • Set up and tear down of the bar

VIP Bartender

Round Rock Ampitheater/Nutty Brown
Round Rock
06.2018 - Current
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Assisted with inventory management and stocking the bar when necessary.
  • Effectively multitasked within fast-paced environment.
  • Assisted in setting up the bar for service shift.
  • Upsold customers from shelf to premium brands to help boost sales.

Bar Lead/Bartender

Spectrum Concession and Catering
01.2012 - Current
  • Company Overview: Festival Division
  • Keeping track of bar inventory and ordering supplies
  • Completing human resources tasks such as hiring or disciplining employees
  • Solving problems for customers
  • Enforcing quality standards and safety guidelines
  • Maintaining a positive atmosphere for customers and team members
  • Set up and Tear down of bar area
  • Bartending, stocking, and running POS System
  • Festival Division

Bar Manager

The Pitch
Austin
01.2022 - 04.2023
  • Company Overview: Corner Kick
  • Trained all new bartenders on POS system usage, service protocols, and company policy, boosting team performance.
  • Oversaw staff, including bartenders and barbacks, and, in some cases, wait staff as well.
  • Created drinks and advertised weekly, monthly promotions
  • Maintained inventory, bar procedures, bar cleanliness
  • Corner Kick

Education

Bachelor of Business Administration - Marketing and Communications

Tarleton State University
Stephenville, TX
01.2004

Skills

  • Customer Service
  • Sales
  • Leadership
  • Craft Bartending
  • Speed Bartending
  • Team player
  • Multitasking
  • Organization
  • Staff training

Certification

  • TABC
  • California ABC
  • Tennessee ABC
  • Florida Responsible Vendor Alcohol Certification
  • Maryland RAM Certification
  • TAM Card (NV), SNHD Food Handler, Clark Co. Work Card (NV)
  • Montana RASS Certification

Timeline

Bar Manager

The Pitch
01.2022 - 04.2023

Operations Manager

Impact Family Wellness
11.2021 - Current

Bartender

FBR
08.2021 - Current

VIP Bartender

Round Rock Ampitheater/Nutty Brown
06.2018 - Current

Bar Lead/Bartender

Spectrum Concession and Catering
01.2012 - Current

Bachelor of Business Administration - Marketing and Communications

Tarleton State University

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