Kristin Giordano
Livingston,NJ
Summary
Hardworking, reliable and highly organized, proactive and punctual with team-oriented mentality. Brings valuable experience in clerical and administrative roles along with bookkeeping skills.
Overview
17
17
years of professional experience
Work History
Office Administrator
Managed Health Care Associates
Parsippany, New Jersey
06.2022 - Current
- Coordinated and managed daily administrative operations of the office.
- Organized and maintained filing systems, including electronic databases and records.
- Greeted visitors warmly, handled inquiries and provided general information about the company.
- Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Provided assistance with the planning of events such as staff meetings or conferences.
- Scheduled appointments for senior management team members using Outlook calendar system.
- Monitored office equipment maintenance contracts ensuring all equipment is serviced regularly according to manufacturer's guidelines.
- Controlled access to restricted areas within the office building through issuing visitor badges.
- Ordered office furniture when necessary following approval from management team.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Supported Human Resources activities by maintaining personnel files in accordance with legal requirements.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Produced thorough, accurate and timely reports of project activities.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Account Manager Assistant
State Farm
West Orange, NJ
05.2021 - Current
- Assists the account manager with multiple accounts and works diligently to meet and exceed performance goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Processed customer account changes with proprietary software.
- Answered inbound customer calls and responded to inquiries.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Listened to client concerns and asked questions to better understand needs.
- Documented customer information and activity in customer database.
- Reviewed files, records and other obtained documents to respond to customer requests.
Office Manager
Primos Restaurant Group
Livingston, NJ
09.2007 - Current
- Oversaw receiving and organizing correspondence, answering calls and creating business letters and records.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
- Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
- Onboarded new employees in time reporting and payroll systems.
- Managed payroll for temporary, hourly, and salaried employees.
- Processed employee rehires, transfers, terminations, garnishments, and withholdings.
- Established employee payroll files and updated existing files with new information.
- Calculated accurate wages, including overtime, salary increases and bonuses.
- Protected payroll operations and maintained employee confidence by keeping information private.
- Identified, researched and resolved issues with hours worked.
- Managed weekly payroll duties and submitted data to payroll contractor.
- Implemented various payroll-related policies, procedures, and regulations to adhere to changing company and governmental standards.
- Updated employee tax status and withholding information when necessary.
- Processed both outgoing and incoming payments and invoices.
- Reconciled company credit cards, expense accounts and other expenses and financial records.
- Reconciled bank and credit card accounts monthly.
- Resolved vendor and employee inquiries about invoices and purchases quickly through research.
- Issued payments to vendors and suppliers on a weekly basis.
- Handles weekly payroll services for 20 employees.
- Reconciled operations database with accounting system information to calculate and determine monthly revenue.
Office Manager
Park Restaurant Group
Florham Park, NJ
11.2016 - 10.2019
- Oversaw receiving and organizing correspondence, answering calls and creating business letters and records.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
- Onboarded new employees in time reporting and payroll systems.
- Managed payroll for temporary, hourly, and salaried employees.
- Processed employee rehires, transfers, terminations, garnishments, and withholdings.
- Established employee payroll files and updated existing files with new information.
- Calculated accurate wages, including overtime, salary increases and bonuses.
- Protected payroll operations and maintained employee confidence by keeping information private.
- Identified, researched and resolved issues with hours worked.
- Managed weekly payroll duties and submitted data to payroll contractor.
- Implemented various payroll-related policies, procedures, and regulations to adhere to changing company and governmental standards.
- Updated employee tax status and withholding information when necessary.
- Processed invoices and checks, and maintained daily cash logs and deposits.
- Processed both outgoing and incoming payments and invoices.
- Reconciled company credit cards, expense accounts and other expenses and financial records.
- Reconciled bank and credit card accounts monthly.
- Resolved vendor and employee inquiries about invoices and purchases quickly through research.
- Issued payments to vendors and suppliers on a weekly basis.
- Handles weekly payroll services for 20 employees.
- Reconciled operations database with accounting system information to calculate and determine monthly revenue.
Account Manager Assistant
ML Cutler & Co
Florham Park, NJ
10.2016 - 04.2017
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Processed customer account changes with proprietary software.
- Answered inbound customer calls and responded to inquiries.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Listened to client concerns and asked questions to better understand needs.
- Documented customer information and activity in customer database.
- Reviewed files, records and other obtained documents to respond to customer requests.
Education
High School Diploma -
Livingston High School
Livingston, NJ06.1990
Skills
- Clerical
- Customer service
- Working collaboratively
- Friendly, positive attitude
- Multitasking
- Processing payments
- Payroll processing
- Communication
- Organizational skills
- Reliable and trustworthy
Timeline
Office Administrator
Managed Health Care Associates
06.2022 - Current
Account Manager Assistant
State Farm
05.2021 - Current
Office Manager
Park Restaurant Group
11.2016 - 10.2019
Account Manager Assistant
ML Cutler & Co
10.2016 - 04.2017
Office Manager
Primos Restaurant Group
09.2007 - Current
High School Diploma -
Livingston High School
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