Summary
Overview
Work History
Education
Skills
Timeline
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Kristin Goen

Greenfield

Summary

Proven Business Office Manager with a track record of enhancing financial operations and staff development at Greenfield Skilled Nursing and Rehabilitation. Excelled in deadline management and relationship building, achieving significant improvements in budget accuracy and customer satisfaction. Skilled in payroll management and fostering team growth, consistently promoting optimal business efficiency and workplace harmony.

Overview

8
8
years of professional experience

Work History

Medicine Packager

McKesson
06.2017 - 12.2021
  • Organized materials efficiently to prepare goods for shipment.
  • Improved workflow by identifying and addressing bottlenecks in packaging processes.
  • Packed products securely for safe transportation.
  • Maintained cleanliness of packaging area, ensuring compliance with safety standards.

STNA

Greenfield Skilled Nursing and Rehabilitation
12.2021 - 11.2022
  • Assisted with patient transfer and ambulation.
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Kept accurate records of patients' care, condition, and progress.
  • Promoted a safe environment for both patients and staff members by adhering to facility policies and procedures at all times.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.

Nursing Administrative Assistant

Greenfield Skilled Nursing and Rehabilitation
11.2022 - 12.2023
  • Participated in interdisciplinary meetings to discuss comprehensive care plans for patients, promoting optimal treatment outcomes across various healthcare disciplines.
  • Assisted in the development of departmental goals, objectives, and budgets to optimize resource allocation within the nursing unit.
  • Assisted with recruitment efforts to attract highly qualified candidates for open positions within the nursing department, supporting an efficient hiring process based on meritocracy principles.
  • Developed and implemented training programs for new hires, ensuring a smooth onboarding experience and comprehensive understanding of their roles within the nursing unit.

Business Office Manager

Greenfield Skilled Nursing and Rehabilitation
12.2023 - Current
  • Updated reports, managed accounts, and generated reports for company database.
  • Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
  • Resolved financial discrepancies and customer billing issues with timely attention.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.

Education

Greenfield High School
Greenfield Ohio
2017

Skills

  • Deadline management
  • Account reconciliation
  • Staff training and development
  • Office administration
  • Employee onboarding
  • Office management
  • Payroll and budgeting
  • Payroll processing
  • Relationship building
  • Records management
  • Business operations management
  • Document management
  • Expense reporting
  • Payroll management
  • Human resources management

Timeline

Business Office Manager

Greenfield Skilled Nursing and Rehabilitation
12.2023 - Current

Nursing Administrative Assistant

Greenfield Skilled Nursing and Rehabilitation
11.2022 - 12.2023

STNA

Greenfield Skilled Nursing and Rehabilitation
12.2021 - 11.2022

Medicine Packager

McKesson
06.2017 - 12.2021

Greenfield High School

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Kristin Goen