Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kristin Graham

Slippery Rock,PA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

Work History

Radiology Clerk

Butler Memorial Hospital
Butler, PA
1991 - 2002
  • Maintained accurate inventory of supplies used in imaging processes.
  • Coordinated communication between referring physicians, radiologists, and patients' families as needed.
  • Answered incoming calls from patients and other healthcare providers promptly and professionally.
  • Reviewed patient records and ensured accuracy of information.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.

Paraprofessional

Butler School District
Butler, PA
2001 - 2003
  • Helped implement behavior management strategies for individual students.
  • Assisted in the implementation of educational programs for special needs children.
  • Developed creative learning activities that engage all types of learners.
  • Provided one-on-one support to students requiring additional assistance with assignments.

Cafeteria Monitor

Butler Area School DistrictB
Butler, PA
2003 - 2012
  • Encouraged positive behavior among students by recognizing good deeds whenever possible.
  • Reminded students about proper etiquette while eating in the cafeteria area.
  • Resolved conflicts between students in a professional manner.
  • Greeted students upon entering the cafeteria and directed them to appropriate seating areas.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.

Cashier

Big Lots Stores, Inc.
Butler, PA
2011 - 2024
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Answered customer inquiries regarding store policies and procedures.
  • Ensured compliance with all safety regulations within the store environment.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Resolved customer complaints professionally in accordance with company policy.
  • Issued receipts, refunds, credits or change due to customers.
  • Performed other duties as assigned by management.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Answered customer questions and provided store information.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Used suggestive selling techniques to promote add-on sales.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Built and maintained productive relationships with employees.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Answered phone calls to assist customers with questions and orders.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Education

Associate of Science - Medical Secretary

Butler County Community College
Butler, PA
05-1990

High School Diploma -

Butler Area Senior High School
Butler, PA
05-1988

Nursing Assistant Certification - Nursing Assistant

Butler County Vo Tech
Butler, PA
05-1988

Skills

  • Medical terminology proficiency
  • Records Management
  • Interdepartmental Coordination

Affiliations

  • Reading
  • Scrapbooking
  • Rubber Stamping

Timeline

Radiology Clerk

Butler Memorial Hospital
1991 - 2002

Paraprofessional

Butler School District
2001 - 2003

Cafeteria Monitor

Butler Area School DistrictB
2003 - 2012

Cashier

Big Lots Stores, Inc.
2011 - 2024

Associate of Science - Medical Secretary

Butler County Community College

High School Diploma -

Butler Area Senior High School

Nursing Assistant Certification - Nursing Assistant

Butler County Vo Tech

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Kristin Graham