Kristin Graiff
Vineland,NJ
Summary
Dynamic professional with a strong background in customer service and office administration, honed at Double Eagle and Atlantic City Airport. Known for exceptional multitasking and clear communication, I foster positive environments and enhance team efficiency. Proven ability to handle difficult customers with patience while maintaining confidentiality and accuracy in all tasks.
Overview
13
13
years of professional experience
Work History
Bartender
Double Eagle
10.2019 - 11.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Head Teacher
Tiny Tots
09.2022 - 03.2023
- Maintained accurate records of student attendance, performance, and progress to ensure transparency and effective communication with parents.
- Mentored junior teachers, sharing best practices and providing constructive feedback to improve their teaching techniques.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Fostered a stimulating learning environment by maintaining well-organized and dynamic classroom spaces for daily use.
- Applied play-based strategies to provide diverse approaches to learning.
Office Assistant
FenceUSA
01.2016 - 06.2018
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Ensured timely completion of projects by coordinating resources across multiple teams effectively.
- Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
Special Needs Caregiver
Arc of Atlantic County
03.2013 - 12.2015
- Provided emotional support to enhance well-being and coping skills.
- Worked with individuals with special needs to increase social skills and independence.
- Ensured safety at all times by monitoring environments closely for potential hazards or challenges related to individual conditions or limitations.
- Managed challenging behaviors effectively using de-escalation techniques and positive reinforcement strategies.
Office Assistant
Atlantic City Airport
09.2010 - 01.2012
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Education
N/A - Criminal Justice
Atlantic Cape Community College
Mays Landing, NJHigh School Diploma -
Buena Regional High School
Buena, NJ2010
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Engaging personality
- Handling difficult customers
Timeline
Head Teacher
Tiny Tots
09.2022 - 03.2023
Bartender
Double Eagle
10.2019 - 11.2023
Office Assistant
FenceUSA
01.2016 - 06.2018
Special Needs Caregiver
Arc of Atlantic County
03.2013 - 12.2015
Office Assistant
Atlantic City Airport
09.2010 - 01.2012
N/A - Criminal Justice
Atlantic Cape Community College
High School Diploma -
Buena Regional High School
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