Kristin Grooters
LAKE BENTON,MN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Office Assistant/Receptionist position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Experience with microsoft office and word. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Owner /Account Manager
Hideaway Cafe & Coffee House
05.2023 - 05.2024
- Managed financial aspects of the business, including budgeting, forecasting, and controlling costs.
- Ensured compliance with health and safety regulations through regular employee training sessions and facility inspections.
- Mentored and trained employees to improve performance and encourage professional growth.
- Enhanced customer loyalty through exceptional service and consistent product quality.
- Increased customer satisfaction by implementing high-quality food and beverage offerings.
- Implemented inventory management systems to minimize waste and optimize stock levels.
- Continually refined menu options based on customer feedback, ensuring a variety of choices that appealed to a wide range of tastes and preferences.
- Facilitated open communication among team members, promoting a positive work culture that encouraged collaboration and innovation.
- Reason for leaving position: Sold Business
Secretary
CT Sibson Gravel
08.2021 - 05.2023
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Recorded and tracked operational expenses to identify and eliminate wasteful spending
- Managed filing system, entered data and completed other clerical tasks.
- Created and updated records and files to maintain document compliance.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Reason for leaving: Opened new business
Kitchen Manager
Brookings School Systems
07.2020 - 08.2021
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Provided guidance and assistance to new Child Nutrition Workers, fostering a supportive workplace atmosphere.
- Coordinated with other departments such as nutrition services to provide well-balanced meals for all children under our care.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Continuously met with supervisor to implement appropriate meal planning for students, Following state guidelines.
- Maintained records and collected money for student meal accounts
- Consistently met local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
- Supported compliance with federal, state, and local regulations regarding child nutrition programs.
- Assisted during meal times, ensuring that children received proper nutrition while adhering to dietary restrictions or allergies.
- Prepared nutritious meals and snacks according to individual dietary requirements, ensuring proper nutrition for each child.
- Reason for leaving position: Covid
Personal Caregiver
Senior Care Assisted Living
09.2018 - 04.2020
- Maintained clean, safe, and well-organized patient environment.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
- Improved client satisfaction by providing personalized care and attention to their unique needs.
- Promoted client health by assisting with daily hygiene tasks, medication administration, and regular exercise routines.
- Assisted patients with self-administered medications.
- Optimized meal planning according to dietary requirements, promoting healthy eating habits for improved health outcomes.
- Administered medication as directed by physician.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Monitored progress and documented patient health status changes to keep care team updated.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Documented vitals, behaviors, and medications in client medical records.
- Reason for leaving position: Business Closed
Cafe Owner / Senior Dining
Main Street Diner
04.2017 - 06.2018
- Managed financial aspects of the business, including budgeting, forecasting, and controlling costs.
- Mentored and trained employees to improve performance and encourage professional growth.
- Ensured compliance with health and safety regulations through regular employee training sessions and facility inspections.
- Enhanced customer loyalty through exceptional service and consistent product quality.
- Continually refined menu options based on customer feedback, ensuring a variety of choices that appealed to a wide range of tastes and preferences.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Trained and motivated employees to perform daily business functions.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Oversaw food preparation and monitored safety protocols.
- Verified food prepared met standards for quality and quantity before serving to customers
- Planned and prepared senior meals according to customers diet
- Reason for leaving position: City sold building & family relocated
Personal Caregiver
Senior Care Centers
10.2014 - 06.2016
- Maintained clean, safe, and well-organized patient environment.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Promoted client health by assisting with daily hygiene tasks, medication administration, and regular exercise routines.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted patients with self-administered medications.
- Optimized meal planning according to dietary requirements, promoting healthy eating habits for improved health outcomes.
- Administered medication as directed by physician.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Maintained detailed records of client progress, enabling accurate reporting to family members and healthcare professionals involved in their care plan.
- Documented vitals, behaviors, and medications in client medical records.
- Facilitated smooth transitions between medical appointments, therapy sessions, and other activities as needed for the client''s overall wellness journey.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Reason for leaving position: Business Closed
Kitchen Manager
Glenns Bar & Grill
06.2003 - 04.2012
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Designed and maintained menus to offer variety of high quality and consistency of dishes.
- Calculated prices of ingredients to monitor food costs and control expenses.
- Reason for leaving position: Business Sold
Education
High School Diploma -
Lake Benton Secondary
Lake Benton, MN05.1998
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Financial Management
- Staff hiring
- Business Development
- Business Administration
- Sales management
- Budget Development
- Attention to Detail
- Customer Service
- New Business Development
Certification
Safe Serve Food Managers License
Timeline
Owner /Account Manager
Hideaway Cafe & Coffee House
05.2023 - 05.2024
Secretary
CT Sibson Gravel
08.2021 - 05.2023
Kitchen Manager
Brookings School Systems
07.2020 - 08.2021
Personal Caregiver
Senior Care Assisted Living
09.2018 - 04.2020
Cafe Owner / Senior Dining
Main Street Diner
04.2017 - 06.2018
Personal Caregiver
Senior Care Centers
10.2014 - 06.2016
Kitchen Manager
Glenns Bar & Grill
06.2003 - 04.2012
High School Diploma -
Lake Benton Secondary
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