Kristin Hardie
Los Angeles,CA
Summary
Ambitious Employee with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.
Overview
14
14
years of professional experience
Work History
Bartender Shift Manager
Te'kila Hollywood (The Room Group)
10.2011 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Motivated staff to perform at peak efficiency and quality.
Server
SUR
01.2012 - 07.2012
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Bartender
All-Star Sportsbar
08.2009 - 08.2011
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
Education
High School Diploma -
Thomas Jefferson High School
Auburn, WA06.2004
Skills
- Ordering Supplies
- Cleanliness Standards
- Employee Coaching
- Beverage Knowledge
- Team Leadership
- Training and Development
- Time Management
- Vendor Relations
- POS System Operation
- Upselling Strategies
- Problem Solving
- Customer Service
- Multitasking Abilities
- Engaging Personality
Languages
Spanish
Professional Working
Timeline
Server
SUR
01.2012 - 07.2012
Bartender Shift Manager
Te'kila Hollywood (The Room Group)
10.2011 - Current
Bartender
All-Star Sportsbar
08.2009 - 08.2011
High School Diploma -
Thomas Jefferson High School
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