KRISTIN HEERSCHE
Operations
Moorpark,CA
Summary
Experienced Director of Operations proficient in managing entertainment industry operations with exceptional team supervision, project coordination, and analytical problem-solving skills. Optimize resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams.
Overview
6
6
years of post-secondary education
7
7
years of professional experience
Work History
Special Effects Technician /Office Assistant
Storyteller Effects Group LLC
Fayetteville, GA
07.2019 - 03.2021
- Drove implementation of QuickBooks and Fame Rental software to automate office operations, including outgoing rentals, incoming rentals and maintenance for rental equipment.
- Managed smooth processing of invoice paperwork to support office productivity.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Completed bi-weekly payroll for six (6) employees.
Director of Operations
Greystone Recruiting LLC
Milledgeville, GA
02.2020 - 03.2021
- Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
- Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets.
- Completed accurate material and labor estimates for jobs with $250,000 budgets.
- Directed team of fifty (50) in operational development of service network, including implementation of quality requirements and operating standards.
Graduate Assistant
Northeastern State University
Tahlequah, OK
08.2017 - 08.2018
- Created lesson materials, visuals and digital presentations to supplement lesson plans.
- Liaised between professors and students to provide information on subject matter, assignments and class expectations.
- Completed administrative and research duties per professor request.
- Contributed to research and data analysis within Criminal Justice landscape.
Pharmacy Technician
Walgreens
Tahlequah, OK
10.2014 - 05.2018
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Education
Master of Science - Criminal Justice
Northeastern State University
Tahlequah, OK 08.2017 - 05.2019
Bachelor of Arts - Psychology
Northeastern State University
Tahlequah, OK 08.2012 - 05.2017
Skills
Process improvements
High social awareness
Company organization
Payroll Processing
Team Player
File and records management
Project Management
High attention to detail
Affiliations
Sigma Sigma Sigma National Sorority
Volunteer Work
- Freshman Orientation Leader (SOAR)
- Rookie Bridge Camp Volunteer
- Big Event
- Tulsa Children's Hospital
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Developed and implemented a new rental process, which resulted in increased company efficiency and productivity for Storyteller Effects.
- Used Microsoft Excel to develop inventory tracking spreadsheets for Storyteller Effects and Greystone Recruiting.
Timeline
Director of Operations
Greystone Recruiting LLC
02.2020 - 03.2021
Special Effects Technician /Office Assistant
Storyteller Effects Group LLC
07.2019 - 03.2021
Master of Science - Criminal Justice
Northeastern State University
08.2017 - 05.2019
Graduate Assistant
Northeastern State University
08.2017 - 08.2018
Pharmacy Technician
Walgreens
10.2014 - 05.2018
Bachelor of Arts - Psychology
Northeastern State University
08.2012 - 05.2017